If you notice an abnormal noise shortly after starting your wash cycle and closing the doors such as this and then the dE2 error code appears, means the drawer is closed but did not lock properly. Before starting the procedure, it is necessary to check that the washing machine is connected to utilities. Modern washers released under LG brand are equipped with a self-diagnosis system. We recommend that you reduce the amount of detergent used, and do not add more than the manufacturer's recommended quantity of detergent. Mixed fabric loads (such as jeans and t-shirts) can cause unbalanced rotation of the drum. 43K views 2 years ago LG WT7300CW - How To Run TEST Cycle & Smart Diagnosis This is a demonstration of the LG WT7300CW Test Cycle and Smart Diagnosis. If the dE3 error code persists, close the water tap; and unplug the washer. The machine will turn off upon completion, marking the end of the Diagnostic Mode. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. Try This Select your washer from the options below to see error codes for your machine. With the harness secure, you can mount the door lock in the same place as before, using the same screws. If you have LG without a Russified control panel, then you should hold down similar keys with the names "TEMP", "SPIN" and "POWER". Select your washer from the options below to see error codes for your machine. Dilute 1/4 of bleach in 1 quart of water. Once the washer has drained, restart the washing cycle. Unplug the unit until the repair service is complete. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Mineral scale and other spots may be removed from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. 3. Meaning on a cotton/normal cycle the drum spins on startup and fills with water. Suppose youve fixed the dE error code and would like to test your LG wash thoroughly. You may also see an IE error code. We apologize for this inconvenience. Thank you for using LG washing machines! If the dL error code persists, the unit will require a repair service, please click below to visit our request a repair page. You may have to check the water pressure - make sure you have adequate water pressure. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-b9cbfc16-b0b0-4b60-9cb7-9ccaf8e35764","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); An IE error message is an indicator that water is not being supplied to your washer or that the water pressure is too low. An IE error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt. The cover cannot be separated from the dispenser. Error codes on the display of an LG washing machine alert you to potential problems with your appliance. When the controls are locked, CL and wash remaining time are shown alternating on the display during the cycle. Some possible causes of the OE error code are: Drain hose is clogged, kinked, or pinched. Water filters. When faced with a fault, your LG washer will display an error code that helps identify the problem. Remove the filters from the water valves carefully. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). The dE2 error code indicates that the washer door is closed, but not locking. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Shut the drawer and restart the cycle. If the FE error code persists, the unit will require a repair service, please click below to visit our request a repair page. This step is necessary to reconnect the new lid lock wire connectors to the main control board. This ability is possible through the LG Smart ThinQ app. As a result, the dE error code will appear. Help make this my full time job by donating to the Channel. Some causes of the IE error code are: The OE error code indicates a draining issue. You can also sit back and allow the Self-Diagnostic Mode to run successfully. (GMT -05:00, United States of America local time) If too many suds are detected during spinning, the washing machine will stop to help prevent leaking. If the TEST MODE is intiated and theres laundry in the tub during the *SPIN TEST* the tub will spin violently. Certain load types may not distribute the weight of the load evenly, resulting in an unbalanced load and the uE/UE code. If the washer does not fill properly, an error message will appear on the display. And that is how to set the control lock on your LG washing machine. Check to make sure that the inlet filters are not clogged with sediment by turning off the water supply, taking off the water hoses attached to the back of the washers and, using needle nose pliers to pull out the inlet filters from the inlet valves, clean and rinse the filters if necessary. We'll explore some common solutions to many of the error codes that could be displayed on your sidekick pedestal washer. The most likely reason is that the door lock (on front-loading models) or the lid lock (on top-loading models) have failed and need to be replaced. Close the dispenser drawer and turn the power on. It often happens when a device does not work. Reinstall it and connect hose back to the washer. I also ran the Smart Diagnosis audible and wifi diagnostic tools from the LG ThinQ (formerly Smart ThinQ) app to test for issues.Points In The Video:0:00 How To Run Test Cycle (Beat the chime! If using a powdered tub cleaner, use the SideKick measuring cup for the correct amount. For your convenience, please visit our Request a Repair page. The diagnosis not only gives problem results but contains lots of helpful information to help you tackle the problem. (GMT -05:00, United States of America local time) Run the cycle more often under heavy use conditions or if odor is already present. Any error codes popping up on the control panel display? Clean the cover using a brush and warm water. Press POWER while pressing MORE TIME and LESS TIME simultaneously. Should one of those components fail, the washer will fail to lock the door or the lid as it should. This problem mostly happens while the lock is in the open position, which means you can open and close the door, though it will not lock. Designed with you in mind, LG products offer innovative solutions to make life good. To lock the control panel, first turn the power on. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="sxjlmraxgna6azb6rsnq-f-8ed1e7d4d-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":16,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"b502bce","ak.r":43449,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"149.210.182.0","ak.cport":45027,"ak.gh":"96.16.48.33","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1681820827","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==hY0BnSrNqUBTeVeyLLtP7UQIisUgwQI715uV8WaRTINtlqTFYAtvQm8LoAaYcG0OHhWtlP6Wv1FZ5YFV1fn+fBbYvzTqMbN2QQ1B3JfuRJ2GcfzSAjH7nOjdP1G2rUKVAxC2enepyiGPSKbe8X3BU3KOb6YgX6sWcrsUvfNOlyWfJ+wgVs+wbtbwallSqNHKjen1N1Jkmc4kpxdFVpuloLqdrGXvtomsEaZmxVoEX4Tkq/oD7+F1sU4cvYg/DLkPPeBeUwhHGD9YJYk3vOp3qQ6uYWjSrgbWwZ5BdT+vPXMUzmdVH/Y9ZLaQytjYAx3hEh88z59fUbKTrCRtoYFYxJZug+RGq2g0dWQqeeWCLzuXQ4wvqxMEmE0y3AFGTj59KGkGdvhxP9UQOqIKVycovs0cSrsk5D5oFSzaDx/UYto=","ak.pv":"355","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Look inside the washer to check the bottom. How do I test my Kenmore Elite washer? We apologize for this inconvenience. To do that, youll need to access the existing control board. Remove the rear panel. Clean the inserts and drawer with warm water. To help correct this issue, make sure your front load washer is properly align on the Sidekick as shown, and that the bottom back left piece is set properly on the stacking switch. The FE error code indicates that the washer is overfilling. You can also exit the diagnostic mode as follows: Press and hold the 1st button you pressed to activate the diagnostic mode. The Diagnostic Mode will help narrow your washing machine problem to its root source. If the Service Diagnostic mode has been entered successfully, all indicators on the console are illuminated for 5 seconds with "888" showing in the Estimated Time Remaining seven-segment display. Warning: Make sure children and pets do not climb into the tub. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted. Press and hold the Spin button for 3 seconds to operate Spin Only cycle for draining and spinning. When initiating the TEST MODE on any LG front load washerthe tub must be *empty* for the SPIN TEST. The washer will not spin unless the lid is completely locked. Here Is Why. In this video, we will go over some solutions for the OE, IE, dE, and UE error messages. The washer will then lock and begin its cycle. After pressing the Start Diagnosis button, press and hold the TEMP button until a countdown displays on the washer. If an issue occurs, your washer is programmed to display error messages that may help assist you in getting your machine up and ready again. Press the POWER to turn on the washer. Related Post: Why LG Washer is not turning On? Child Lock is usually turned on and off by pressing either the PRE-WASH or TUB CLEAN key for 3 seconds. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Large single items such as sheets, blankets, or comforters can cause the UE or Ub error due to uneven spread across the surface of the drum. Danny Saunders is a tech enthusiast. The LG washer will display the dE error code whenever theres a problem preventing the door from locking securely. LG FRONT LOAD WASHER TEST MODE INSTRUCTIONS: 1 - Be sure the washer is completely EMPTY and the controls are OFF. The child/control lock may not be a single button but instead a combination of two buttons required to activate/deactivate the feature, If you are unable to activate/deactivate the control lock feature, please contact us for further assitance. The washer cannot push the water any higher. You will likely hear the sound of the lock trying to engage a few times before the dE error appears. Recommended solution: Do not add more than the manufacturer's recommended amount of detergent. My bad! Use a soft cloth or brush to clean and remove any residue. The unit requires the service of a professional technician. The unit will require a repair service. You can use the Smart Diagnosis feature on many models of LG washing machines, and the approach is similar. Turn the washer off, open the drawer and make sure the latch area is free of clothing and other obstructions. Remove the inserts from the dispenser. If shortly after starting the cycle you hear a noise, followed by the dE2 error code, this means that the door is closed but did not lock properly. This will expel some of the antifreeze, leaving enough to protect the washer from damage. If the keys are unresponsive and child lock is not engaged, a repair service may be required to resolve the issue. For more information, visit our Detergent and Additives Usage article. He enjoys getting his hands dirty with the features and settings of tech products and pushing them to their limits just to know how to get the best from them and how well they can endure "abuse" without breaking down. Contact us for all your product questions or concerns. An OE error message may blink on the display if the drain line becomes clogged or obstructed. Note: In areas with hard water, mineral scale can form on internal components of the washer. Youll find the lid lock underneath it. Open the app and toggle to the next screen using the right arrow key. A washer's error codes help to diagnose and potentially fix common problems. An OE error message may occur if the washing machine is draining water slowly or not draining at all. Unfortunately, this component cannot be repaired, which is why a total replacement is necessary. How to lock the control panel. After that time, a prompt that says "PRESS ANY BUTTON TO UNLOAD THE ITEMS" and "UNLOAD" will alternate every 3 seconds. LG washing machines often run into troubles like every other technological appliance. The CL message means that the child lock feature is currently engaged. Related post: Why LG washer isnt spinning properly? How it fails: The door lock on your LG washer is engaged electrically. Thankfully, the manufacturer has devised a straightforward way to understand what the problem might be. If the unit is powered on and left idle for 4 minutes without starting a cycle. Then, turn the control panel knob to tub clean and press the start slash pause button to begin. This is usually the result of faulty water valve. Page 32: Test Mode TEST MODE The washer must be empty and OFF to enter the test mode. Heres how you can enter the diagnostics mode on your LG washer: 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. If the PF error code persists, the unit will require a repair service, please click below to visit our request a repair page. Press START/PAUSE button to advance through diagnostics. If the water inlet filter is clogged, go ahead and clean it. Please visit our Request a Repair page. Check the seam between the drum and the pulsator to see if items such as a coin, zipper, or paper clip is stuck there. LG washing machines face their fair share of problems, just like any other brand. The E7 error code indicates that the stacking switch is not working properly or that the SideKick is not properly installed under an LG Front Load Washer or Dryer. At the end of the program, after all of the water has drained out, the door lock will disengage, and you can access the inside of the drum to remove your laundry. Return the inserts to the proper compartments and replace the drawer. Turn off the faucets connected to the water inlet hoses. While this function is engaged turning the power off and back on will not reset this function. Never load laundry while using this cycle. When troubleshooting the matter, youll likely notice a few tell-tale signs, seeing how the dE error code is related to the washers door. This takes about 10 seconds, and the display will count down the time. Verify that there are no clogs on the drain hose. 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