The hotel is set in Downtown Asheville district, in vicinity of Woolworth Walk. It seemed clear it had been ready for some time. Diners Club, Yes, it is 0.2 miles away from the center of Asheville. Great locations and deals for every budget. Our gift shop features eclectic items from many local artists including pottery, jewelry and more! This condition was unacceptable, and I am so very sorry for this issue. room rates. Phone: (828) 252-8211. The fab location was easy walk to Center for Craft. Dear Vacation2Maine Thank you so much for staying with us and sharing your experience with the travel community. Outside, theres a large stone patio with View Rates. The property reserves the right to pre-authorize credit cards before arrival. Since we were exhausted I didn't notice how unclean the, Dear Lori Thank you for staying with us and sharing your feedback with us. Our family stayed during the Dec 2022 Polar Vortex, with -19 degree windchill temperature, but Suzanne warmed the room with her friendly and helpful personality! It is highly likely that some of the guests you witnessed being checked in had been waiting as well albeit ahead of you on the waitlist. Pets cannot be left unattended. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. How far is the city centre located from the hotel? Renaissance Asheville Downtown Hotel rooms include a sitting area with a flat-screen TV. Find out what food and drink options you could be enjoying at this property. Just steps from downtown, our hotel features the sights and sounds of a major city, combined with views of stunning mountain ranges. this hotel was exceptionally clean, had wonderful location and staff. Renaissance downtown Asheville feels like you're in a small, quaint mountain town, when your actually steps away from the buzz of downtown shopping, entertainment and dining. Additionally, the planners can help couples design their wedding menu and choose delicious options from the hotels kitchen. Bring your best friend with you when you book a pet friendly guest room in Asheville, NC. If you dont book a flexible rate, you may not be entitled to a refund. Find a cancellation policy that works for you. What food & drink options are available at Renaissance Asheville Downtown Hotel? Lots of food at breakfast like yogurt, pastries, cookies, hot waffles and scrambled eggs. Thank you again and we hope to have the opportunity to serve you again soon. Refrigerator Wi-Fi is available throughout the venue as well as free parking, an indoor swimming pool and a Jacuzzi are available on site. The perfect combination for a relaxing evening is a cocktail on our patio with a fire pit. The smoke-free facility has a beautiful interior, creating a fabulous setting for enjoying the premier musicians who perform here. We felt as if this was unfair because they would be making double the profit. I loved top location, extremely helpful staff. Digital Check-In. Nice clean, Dear 854russelj Thank you so very much for staying at the Renaissance Asheville Hotel and leaving this review. When the GIANT snowstorm hit the midwest all flights were canceled. Walking distance to shops and restaurants. Catch up on work or write your loved ones about your Asheville experience. Copyright 19962023 Booking.com. Is parking available at Renaissance Asheville Downtown Hotel? I appreciate you. Staff were extremely friendly, it was fairly clean. Flat-screen TV Everything you need to know about the Renaissance Asheville Downtown Hotel rooms at Tripadvisor. What are good places to eat near the property? The Renaissance--A solid hotel that is keeping up with this youthful, fun, upscale city Review of Renaissance Asheville Downtown Hotel Reviewed 3 December 2022 Full disclosure: I was born in Asheville. The rooms were newly renovated, and the amenities were wonderful. They have a small bar in the lobby. What are the most popular Asheville hotels next to Greenville-Spartanburg International airport? With multiple rooms to choose from, nearlyweds are able to select the spaces that suit their needs. Since parking is at (an expensive) premium in downtown, staying here and walking is an added perk. If you need to know where to go around town, our front desk Navigators will help you discover the best activities. also, the property was 2 miles away from river arts district. Step into our inviting lobby as you check in and prepare for an unforgettable Ashville adventure! There is a Small lobby bar. 3.9 1327 Reviews. This past week we did have a significant number of Titanium and Ambassador Elite members arriving before noon, who we do prioritize based on their status. At 2:30, when my husband saw people checking in and getting their room keys, he went to the desk to ask Maraldo if our room was ready. Best Neville Erasmus General Manager. 25,672 were here. The staff did all they can for a such wonderful stay. Plenty of supplies in the room : WiFi, terrace and sound-proofed windows. We apologize for not meeting your expectations, especially as it pertains to cleanliness. https://www.marriott.co.uk/hotels/maps/travel/avlbr-renaissance-asheville-downtown-hotel/?directPageRequest=true, Top of the Plaza Ballroom - Smokey Mountains View. You can have a buffet breakfast before going out to explore the area. What are the other popular hotels in Asheville? The hotel has a I will note that the team member you identified is typically a superstar and receives many notes of thanks from guests, so I am really sorry that you had a different experience. Paparazzi Room View Gallery. Additional sorting options might be available (by type of traveler, by score, etc). Providing the very best experience is always our goal. What interesting sites can I visit not far from the property? The hotel attracts a mix of business and leisure travelers. Please accept my sincere apologies for this. Indoor pool and parking. You can visit Black Mountain College Museum and Arts Center that is located about 250 metres from the hotel. they made my stay extra special. We had the club lounge the opened up to the dinning room. facilities, mini-fridges, flat-screen TVs, and free Wi-Fi. According to asheville-nc.net travel data, there are 21 child-friendly deals to choose from. I have not heard anything from AAA, and would have immediately refunded you if promised if we had. The perfect combination for a relaxing evening is a cocktail on our patio with a fire pit. All rights reserved. The location is adjacent to downtown, so many restaurants within easy walking distance. Would not recommend, Dear Lori Thank you for staying with us and sharing your feedback with us. Everything was perfect, really free breakfast. I had to wait an additional. The minimal price of staying in Renaissance Asheville Hotel is $267. It was a beautiful hotel with consistently courteous staff. See more questions & answers about this hotel from the Tripadvisor community. Parking used to be free..now it's $15 a day even for hotel guests. Our 20,000 sq.ft. Does Renaissance Asheville Downtown Hotel offer any business services? Located on our roof are bee boxes in conjunction with the Bee Institute to promote sustainability. chair near an electric fireplace flanked by a floor-to-ceiling bookcase. Situated in Downtown Asheville district, the accommodation is located . The Renaissance Asheville is helping to keep the honeybee population thriving. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. See photos and read reviews for the Renaissance Asheville Downtown Hotel rooms in NC. She then tells me my room wasn't ready yet. This may have caused somewhat of a delay, and I am very sorry that this impacted you. He got our number and said he would text us when our room was ready. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Which boutique hotels in Asheville would you recommend? I arrived early (at noon) and acknowledged that and asked if I could check my bags while I went to lunch and would come back later. Mellow Mushroom and Twisted Laurel, which are located 325 metres from the hotel, are highly recommended to visit. The Grand Ballroom offers more than 8000 sq.ft. Taste the food in Korean House, you only need to walk 400 feet to reach it 2434 North Fry Road, Houston, United States, 1441 Quivira Road, San Diego, United States, 75A East Wacker Drive, Chicago, United States, 1300 Lamar Street, Houston, United States, 24 Ida B Wells Drive, Chicago, United States, 1615 West Loop South, Houston, United States. Take a tour of Asheville- it's the perfect way to see the city! I am thrilled that Suzanne was able to exceed your expectations. Enjoy Jr Olympic indoor pool/whirlpool, outdoor patio & mountain views. Embassy Suites Chicago Downtown Magnificent Mile, Brookstone Lodge Near Biltmore Village, Ascend Hotel Collection, Grand Bohemian Hotel, Autograph Collection. $399.00, $149.00 Renaissance Asheville Hotel is a luxury wedding venue located in Asheville, NC. I am thrilled that Suzanne was able to exceed your expectations. Welcome to our Pet Friendly Hotel in Asheville! Celebrate Love Within Modern Luxury. Please accept my sincere apologies for this. Paparazzi Room 21 / 41 . Once again, thank you for staying with us and sharing your feedback and we look forward to the honor of serving you again when next in Asheville. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Breakfast was savoury and consisted of fantastic meals. Celebrate your special moments with the Renaissance Asheville and enjoy the fabulous VIP treatment you deserve. Best Neville Erasmus General Manager, Worst experience ever. Select rooms & suites offer high floors and sweeping mountain views. Guests can enjoy stunning views of the city. For 30 yearsCultivating Connections between People and Plantsamid a 434-acre public garden, The North Carolina Arboretum is located within the Bent Creek Experimental Forest just south of Asheville and adjacent to the Blue Ridge Parkway at Milepost 393. After your fun-filled day of hiking, rafting or ziplining, a modern guest room awaits you. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Bathrooms Flat-screen TV We never asked for special accommodations. We were greeted with champagne. I would like to go as well and bring our three children. The Renaissance Asheville Downtown Hotel is nestled among the Blue Ridge & Great Smoky Mountains, one of the most beautiful places on Earth. Take 1st left onto Woodfin St. & Renaissance Asheville Downtown Hotel will be on the Right (.2 Mi). Enjoy this property tour along with a tour of a 2 queen room, one of the best hotels in Downtown Asheville, NC! His name was Maraldo and he spoke to. Our rotating display at the front desk highlights various graphics, our bee boxes and more! Warm beverages are included in some rates. $249.00. Big, dark yellow-and-white-striped accent walls and patterned carpeting. The hotel also features the Lobby Lounge open for lunch and dinner. You can only leave a review within 28 days after check-out. Taxes and fees that are shown are estimates only. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. River Arts District is located 2.4 km away. This condition was unacceptable, and I am so very sorry for this issue. Annie1975 United States of America Excellent location! Private Bathroom When booking more than 9 rooms, different policies and additional supplements may apply. Enjoy views of the Great Smoky Mountains from our Top of the Plaza Ballroom. AAA tried to contact them again and got nowhere. I have submitted a dispute with my credit card. 31 Woodfin Street, Asheville, North Carolina, USA, 28801, Languages spoken by staff: When Jean asked about our vehicle situation, Maraldo reappeared and told her, its already in the system. He was just curt to everyone for no reason we can ascertain. The location is fabulous, with lots of restaurants nearby. Please dont include personal, political, ethical, or religious commentary. Located in the very heart of Asheville, this charming venue is near Pack Square Park. with big windows, lounge chairs, potted plants, and tables. Flat-screen TV Since we were exhausted I didn't notice how unclean the room was until the next day. Stunning views, abundant hiking trails, picnic areas, campsites, and interpretative exhibits Connecting you with locals and experiences deeply rooted in the neighborhood. Located on our roof are bee boxes in conjunction with the Bee Institute to promote sustainability. Your contribution should be yours. Is Renaissance Asheville Downtown Hotel located near the city center? Best Neville Erasmus General Manager. For reservations and additional hotel information, please visit us at:. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Ballroom, Hotel, Loft, Mountain, Restaurant, Rooftop, Bar & Drinks, Bar Rental, Destination Weddings, Destination Wedding Packages, Destination Wedding Planning, Food & Catering, Planning, Wedding Design, Service Staff. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The hotels 277 rooms are contemporary, if chain-like and a bit small with tight bathrooms. The Folk Art Center is home to the Southern Highland Craft Guild. (It was freezing cold outside so he could not walk around town to waste time). I would like to come and bring our three children. Asheville, NC 28801. MIx and mingle in a dedicated social space at Writer's Bistro. I sincerely apologize for your delay upon arrival. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Writers Bistro, which serves American cuisine and is open for breakfast, lunch, and dinner. We were polite and friendly and certainly understood we were a little early and that our room may not be immediately ready. View Aerial Video of Our Hotel Plus Virtual Tours. Nice beds and central heating, a seating area and a writing desk. We gave them more than a two month notice and they were unwilling to even reimburse us if the rooms we were holding got booked by the general public. I'm unsure if a menu was available. Furthermore, it was great to have free Wi-Fi. When I got to the counter, Bryce told me that the rooms were not ready as I was early. Please accept my most humble apologies for the delay upon arrival. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We have installers throughout greater Asheville ready to design and install a patio cover, screen solution, or sunroom in your neighborhood. Dear M246BZcarolr Thank you for staying with us and making us aware of this situation. Paparazzi Room 20 / 41 Paparazzi Room View Gallery. I did not mean to give her a hard time but I panicked! Pack Square Park is just 450 metres away. It would have been nice to have a robe in the room. ft. of event space with full-service on-site catering and professional banquet staff. The room met needs, updated with view. What are some of the property amenities at Renaissance Asheville Downtown Hotel? Split-rail fences, old farmsteads, mountain meadows and scenic overlooks with endless vistas make the Blue Ridge Parkway a popular attraction. She will always be an important part of the story that we will repeat throughout the years. BTW - the text saying our room was ready came at 4:50pm. Beginning in March each year, visitors can see live craft demonstrations daily in the Folk Art Center lobby. Overall, for the price, this Marriott was standard fare and likely one of the better places to stay in pricey downtown Asheville because of its proximity to shops and restaurants (very walkable when it is above freezing). Safety Document Provided by Northstar Travel Group, Renaissance Asheville Downtown Meeting Space, $149.00 Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Impeccable service; amenities are excellent. Which popular attractions are close to Renaissance Asheville Downtown Hotel? They're also applicable regardless of the comment's tone. We are absolutely thrilled that we managed to meet your expectations. The Orange Peel Social Aid & Pleasure Club is one of the Southeasts preeminent concert venues. Yes, guests have access to an indoor pool and a fitness center during their stay. Mobile Key. Two girls (12,13) and son is 14. We had to cancel a room block because of an unfortunate circumstance which forced us to move our whole wedding to another city. Natural beauty featuring one of the worlds most diverse display of flora and fauna. Make a splash at your next presentation and keep your attendees full attention with our classroom styled meeting space. Valet parking available as well as self parking at a surface lot parking. This is the version of our website addressed to speakers of English in the United States. Good place to stay in downtown Ashville, N.C. Dear CorrineA804 Thank you very much indeed for staying at the Renaissance Asheville Hotel and sharing your experience. Marriott Proprietary Information. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We went as a family to Asheville and enjoyed our stay in the hotel. Guests of the hotel can relax by the indoor pool. The staff are able to take group reservations, prior to the event to help ensure relaxing experiences from start to finish. The hotel offers room service. Still owned by George Vanderbilt's descendants, it stands today as one of the most prominent remaining examples of the Gilded Age. The 12-story hotel and event center sits immersed within lush trees while overlooking the city skyline. Welcome to the Renaissance Asheville hotel! Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. This is a Preferred Partner property. We spent three nights at the Renaissance and it was outstanding. The list goes on, so decide for yourself whether the good outweighs the bad. All the facilities are excellent, clean hotel, its location is beautiful more in the downtown center: D. I had brilliant days staying at this continental hotel. There's also a business center, and free Wi-Fi is available throughout the hotel. Please note that all Special Requests are subject to availability and additional charges may apply. Best Neville Erasmus General Manager, A Mixed Bag Experience But Great Location. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. So a queen, My husband is going down for a conference next week. Compact and non-smoking room with climate control, microwave and hairdryer. And Twisted Laurel, which are located 325 metres from the Tripadvisor.... 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