How to troubleshoot Rheem tankless water heaters by using the service error codes chart. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. If this sensor is at fault, it will not send a signal to the computer, which starts the tankless unit. This code can be caused by a variety of issues, but the most common cause is a clogged or blocked vent pipe. Manage Settings Hire a plumber and tell him to clean the inlet filter at the cold water connection to the unit. You may have to replace the PCB if the readings are within specs. The unit should work correctly if the water temperature is displayed in the maintenance information. Nonetheless, freezing weather can also block up the neutralizer drainage system. If all seems good, the problem may be a faulty PCB. Ensure there are no buildups, foreign objects, or deposits near or around the unit and its venting system and combustion chamber. * All pros listed are independent dealer-owned . You should also measure the Molex connections resistance. Rheem error code 35 indicates a problem with the connections of one or several thermistors. If the unit doesnt start after disconnecting the remote, its PCB may need to be replaced. If there is no information, you should measure the sensors resistance, and the sensor should be replaced if not within specifications. Most tankless water heaters are operated by natural or LP gas. It will be better if you install the heat tape close to the exit to the main drain to get the best output. If the resistance is not according to specifications, it should be replaced. Let it set at 00 points. Read Details: Rheem Tankless Water Heater Code 29. The burner assembly fires up only when you open the hot water tap. But at times, the vent pipes get clogged by dirt, debris, or insects, creating an interruption to exhaust the combustion gases. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. When an error code is displayed on the screen and before you call the service support, do the following to reset the system, which might fix the issue: If nothing happens after resetting the unit and the error code is still visible, do the following: Cause: Limescale deposits in the heat exchanger water flow is reduced, and the temperature increases significantly. Just turn off the water supply valve to slow down the flow. Then, put back the front cover panel and restore the power supply to your water. Below, we will show you how to fix those issues to clear away the error message. In the troubleshooting manual, Rheem says that error code 29 stands for too low heat exchanger outlet temperature. must have a pressure of 10.5 w.c. or 2.6 KP for natural gas and 14 w.c./3.5 kPa for LP gas. Error code 14 means Overheat Film Wrap gets activated. Copyright. Rheem error code 99 indicates that the fan motor is not creating enough ventilation. If this sensor senses that the heat exchanger of your water heater gets overheated, it will pop up this error message. c. Remove one ceramic heater plug. You can do so by disconnecting the terminals where the wiring is fixed to the heater. Check the gas pressure; it might be too low, or the gas valve is not fully open. Every water heater venting system uses a duct or pipe. Error code 12 means your tankless water heater fails to detect the flame. After another 20 seconds, switch the remote control on and the water supply too. Aside from the heat exchanger and venting issues, the defective Molex connection on the PCB is another root culprit behind the overheating film wrap at fault. Rheem Electric Tankless Water Heater Error Code E5, 05. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Apart from these, defective combustion systems, problems with the main burner or pilot, and faulty motor are other culprits responsible for throwing this error code. Rheem Tankless Water Heater Code E5 [7 Easy Fixes] 1. Phase #2: Unscrew all the screws from the top panel. Solution: Make sure that the gas shutoff valve provides enough gas to the main gas burner, and there is no obstacle. Troubleshooting John Wood tankless water heaters. How to check if a tank is leaking due to an increased hot water pressure. Ensure they are in good working condition and there is no blockage along with the piping. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Also, turn the gas shut-off valve clockwise to stop the gas supply. A list of AO Smith tankless error codes for easy and inexpensive troubleshooting. Check the heat exchanger for scale buildup. Rheem error codes 80 and 81 indicate a gas cut-off or extinction failure. If your Rheem displays error code 38, light the burner for a few minutes and measure the sensors current readings. Rheem tankless water heater will display the error code 14 when the Overheat Film Wrap (a sensor) gets activated. Follow these steps to test your Rheem tankless water heater's circuit board: Disconnect the power source from the water heater. Otherwise, you should replace the remote control with a new one. Rheem error codes 92 and 93 are typically found on condensing units. If you have this code, it is important to check your vent pipe to make sure it is clear and not blocked. Here are needed steps that you need to follow to check the gas pressure: #1- To test the gas pressure, take a monometer and turn it on. Those error codes dont only help you understand the actual problem with the unit but also make it a breeze to fix them. If you do so, it will cause a combustion issue, heat the water intermittently, and throw the error code 14. If the remote works, the problem is with the cable, and if it doesnt, with the remote control itself. Reset Your Tankless Water Heater FAQs: After thoroughly reading, hope that there should be no queries left over on this error code. This sensor constantly monitors the temperature of the heat exchanger and will throw an error code 14 if the heat exchanger gets too hot. E5 on a Rheem Tankless Water Heater means there is a high flow rate. You may need to replace the heat exchanger thermistor or PCB. However, you should replace the PCB if the fans pulse output or the fan doesnt receive enough voltage. If not, the problem could be caused by the blower motor and the PCB. The root reasons for this error code include: Using the wrong fuel type. Clogged Aerators 2. It backs to the heater and leads to the heat exchanger getting too hot. Next, check the resistance of the heat exchanger thermistor. Rheem error code is found on indoor units only and can be caused by a dirty air filter door or improperly installed and seated air filter door or front panel. The root reasons for this error code include: Plus, the malfunction of the Molex connectors at the PCB and the clogged combustion chamber are the other two major reasons for this error. Were always here for you. 13kW Model Flow Rate: up to 3.17 GPM. Troubleshooting error code 51 involves turning the unit off and on two times at 10-second intervals and inspecting the view window for any signs of a remaining flame. If it does, the unit should be working properly and restarting. Now lets dive into the in-depth exploration, highlighting all the responsive factors for error 14 with effective solutions. The repair guide provides info on how to deal with the heating problems. If it does, you should check if the pulse output is from it. Step 1 and 3 plus b. Rheem error code 16 indicates that the outlet water temperature is too high. Can I Repair a Bulging Water Heater? Professional Classic tankless electric water heaters offer continuous hot water quick and on demand for single point-of-use or multiple applications. Rheem error code 72 means the flame probes are detecting flames. In this case, you must replace the gas control assembly. Rheem error code 31 indicates a malfunction with the water inlet thermistor. So, make sure the Molex connector doesnt come out at location U. Call the service if none of the steps taken above works. There is, most likely, a problem with the blower motor, flame rod, or exhaust venting. So, in this troubleshooting step, we should inspect the heat exchanger. Posted 2023-04-14 17:56 Contact Information: print. Check the water flow servo and the cold water bypass system. At the same time, the display of the Main Remote Control starts to flash. Your water heater will flash this error message on the control panel due to: Firstly, determine whether there is a problem with the remote control wiring or the remote control itself. It represents a water protection fault at the indoor unit. Ensure you eliminate every obstruction from the vent termination of the building and the flapper valve. Rheem error code 71 means a problem with the gas inlet solenoid valve. Now, you may ask- how can I understand whether the solenoid valves function correctly or not? Rheem error codes 92 and 93 indicate that the neutralizer is due for a replacement. Begin with slowing down the flow rate of your water heater. Rheem tankless water heater code 11 might also be caused by a broken or damaged igniter wire harness. A faulty water flow sensor or PCB can also be the reason for your unit not working. Replace the panel cover. Rheem Tankless Water Heater Code 14 Error code 14 on tankless water heater means the Overheat Film Wrap sensor has activated. This is a complete guide on Rheem Tankless Water Heater Error Codes. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Learn more, Facebook II Twitter II Pinterest II Linkedin. Clogged Combustion Chamber> Clean out the combustion chamber using an air compressor.> Also, blow the dirt from the burner. If using propane gas, make sure that the propane tank has enough gas. Inspecting their condition and cleaning them will typically fix this error code. Rheem tankless water heaters combine innovative technology and functionality for a hot water solution that can supply a continuous flow of low-cost hot water whenever and wherever you need it. Rheem error code 33 can occur if scale buildup is on the inlet valve water filter or other thermistors, damaged or bad wiring, and short circuits. High Efficiency Tankless Water Heaters. It indicates your water heater fails to solve the combustion issue of the unit. If the water heater has the mixing valve installed and does not operate properly, it must be replaced. On the other hand, if the Molex connector is in its place, check the resistance of the connector. This mainly happens due to the rising temperature of the heat exchanger. I started HomeInspectionInsider.com to help people better understand the home inspection process and answer questions about homeownership and home maintenance. However, the error code helps you troubleshoot the problem when scale buildup or malfunctions occur. Phase #6: When done, wipe down the burner with a cloth and then reassemble it back in place. Cause: Most of the time, the water heater doesn't start because the hot water tap is not fully open, so the water flow is low. If there is any damaged wiring, your water heater will be unable to send a signal to the control board. Then, reset the Rheem tankless water heater again. If there is information, the unit should be working correctly and require restarting. Tankless water heater problems and how to repair models from Noritz, Rinnai, Takagi using error codes. After cycling the unit if you notice any remaining flame through the view window, I bet the gas control assembly is the culprit. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. Like other water heaters, the Rheem tankless water heater has a venting system. How to use a diagnostic system to repair a faulty heater. And these ultra low NOx tankless solutions are up to 96% efficient . We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. To fix this issue, you need to slow down the flow rate. After removing the front panel cover, press the air intake switch and ensure it operates correctly. And the Overheat Film Wrap gets activated if the heat exchanger gets too hot. Now, plug the water heater into an electric outlet and turn on a hot water source. origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared . A temperature of 32F means the thermistor that does not make a good connection, and 199F means a direct short. In a water heater, it transfers the heat produced by electric coils to the water coming out of your faucet. More about us. Rheem error code 15 means the heat exchanger is overheating. A temperature of 32F indicates a thermistor that does not make a good connection, and 199F indicates a direct short. In case, if you find any large debris stuck in the unreachable area, you can use a duct cleaner and remove the dirt particles. Relevant: Rheem Tankless Water Heater Error Codes. If your Rheem displays an error code 35, inspect and ensure all thermistor connections are not loose and installed correctly. Check the vent terminal and exhaust venting. Besides, we will also depict those reasons that trigger the error messages and provide the solutions as well. Besides, your water heater will throw the error code P1 if the water flow sensor goes bad. E4 on your Rheem tankless water heater indicates an issue with the flow meter sensor. Solution: Make sure that the hot water tap is open enough to provide at least the minimum required water flow. If the error code disappears, then the problem is within the venting. When this error code will pop up, understand there is no ignition on your tankless water heater. Rheem error code 99 can mean abnormal combustion caused by a blocked or obstructed fan, heat exchanger, air intake, faulty combustion air sensor, or exhaust venting. Cause: The water heater and its burner doesn't get enough gas. All Plumbers are screened, licensed, and insured. The resistance should be 50k-500k ohms. If the readings are not right, replace the thermistor; if they are within specs, you may have to replace the PCB. The heat exchanger is responsible for transferring heat from one source to another. Of course, dont hesitate to replace the blower motor if it gets broken. Ensure the heat exchanger flapper is not blocked and moves freely and that the whole vent system is clean and not blocked. Reason: Overheat Wrap Fault Obstructions could also result in error code 14 though if you cannot find one then consult a professional to troubleshoot the fault. Symptoms, causes Upgrade to solar hot water heaters and reduce your carbon footprint while enjoying savings on your energy bills. Rheem error code 05 means there is a problem with the combustion. How to troubleshoot Rinnai water heaters successfully using Rinnai error codes guide. Check your units troubleshooting manual for more model-specific information. Next, you need to remove some wires that come in the way like the blower motor wire, flame rod wire connectors, over wrap film plug, and others. If you had another question, feel free to ask it now and ill do my best to reply asap Otherwise, All I ask is that you take just a few seconds and remember to rate the question postively with the stars on the top left. Fixes ] 1 the inlet filter at the indoor unit code 05 means is. Right, replace the remote control with a cloth and then reassemble it back in place using air. Be unable to send a signal to the control board the solenoid function... 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