If you have any c2c Flexi-Season tickets on your Smartcard they will still be valid to use for 6 months from when you bought your last bundle. If you get that loaded on a Smartcard, though, it at least solves the problem of the cardboard ones becoming unreadable by the machines part way through the year. Students can register online for a c2c Smartcard at c2c-online.co.uk and follow the instructions to save a third off rail travel to college. It was reported in rail industry media this week, that more c2c rail passengers have registered for a new c2c ITSO based Smartcard in the last four weeks than ever before, as more people turn to the benefits of flexi smart travel post-Covid. The issues, first reported last week, is still affecting ticket offices along the Shoebury to London Liverpool Street line. "In the meantime, we would like to reassure customers that tickets can be purchased at our ticket machines or alternatively bought in advance using the c2c App and free Smartcard. The issues, first reported last week, is still affecting ticket offices along the Shoebury to London Liverpool Street line. If you have an iphone 10 or above, or you're an Android user, simply skip to step 4. Support Home. within c2c's Passenger Charter7 which pledges to staff all stations from before the first train arrives of service until after the last train of service departs. This can be done using a comments and complaints form which can be picked up from a c2c station or by sending the tickets with a short letter to FREEPOST ADM3968, Southend, SS1 1ZS. Discounted student season tickets are available on the Southend to Fenchurch Street line. The refund will be processed as a National Rail Travel Voucher so the customer needs to include an address for the voucher to be sent to. C2C has been criticised on several occasions over its Smartcard system, which commuters say is causing chaos each morning with tickets and discounts not registering, creating long queues. A CYBER attack continues to put c2c ticket offices out of action. C2c Smartcard Oyster Card movie Ticket non-c2c Smartcards contactless payment cards or. E government. . In a statement the company said the issue of smartcards 'opens up greater opportunities in the future for developments such as flexible ticketing, tailored to the individual . • that a 'smartcard' system similar in concept to Oyster within London be introduced across the c2c . "In the meantime, we would like to reassure customers that tickets can be purchased at our ticket machines or alternatively bought in advance using the c2c App and free Smartcard. Other train operators which have previously signed similar commitments include c2c, South West Trains, Govia Thameslink Railway and Abellio Greater Anglia. THE new flexi-season ticket for part-time commuters on the c2c line has proved hugely popular since launch, with passengers buying more than 5,000… What tickets will be available as part of the Great British Rail Sale? Login to your account and follow these steps: Go to the 'Flexi' section - this displays all your Flexi-Season tickets Locate the Flexi ticket you wish to top-up Click 'Top-up & info', this will display all the ticket information Click 'Top-up' and follow the steps to complete the top-up purchase process Increase in ITSO flexi-tickets on c2c rail. Advance, Single and Return tickets can be bought and ready to use instantly! C2C has been criticised on several occasions over its Smartcard system, which commuters say is causing chaos each morning with tickets and discounts not registering, creating long queues. Annual season tickets: Please note that annual season tickets are priced on the cost of 40 weekly tickets. Train Cancellations, Delays, Alterations and Engineering Work information is brought to you directly from the c2c operational control room and is combined with real time . We recommend using mTickets via the free ScotRail App instead. C2C commuters fear tensions are so high at train stations that violence could flare up. c. business organizations and individual consumers. Use a c2c Smartcard if your journey includes stations outside the London Oyster zones so you can reduce contact with others. Until now the c2c Smatcard could only be loaded with daily, weekly, monthly, annual, and flexi-season tickets. • Recently, the ticket offices have also just begun to have equipment installed at all stations which will allow staff to issue and load Smart cards; • Stations such as Fenchurch Street, Limehouse, Barking and Upminster all issue Oyster cards. Buy online as ticket office openings will be limited. According to Abellio Greater Anglia, these are itself, c2c, Govia Thameslink Railway, South West Trains and Southeastern, covering 73% of the annual season ticket market. C2C - consumer to consumer . Victorian Rail News. More than quarter of Victoria's roads can now take HPFV's. See Step 2 below for details. training, buy discounted insurance and tickets. Season Tickets and Flexipasses bought online can be loaded to your Smartcard instantly. buying tickets, what happens if you do not have a valid ticket, refunds, and the carriage of luggage, they also set out compensation arrangements for when things go wrong. 6. 5 Touch out THE new flexi-season ticket for part-time commuters on the c2c line has proved hugely popular since launch, with passengers buying more than 5,000… The Key Smartcard offers an easier and faster way to buy, renew and use train tickets, compared to paper tickets. The Conditions apply to all operators in Great Britain except Heathrow Express (which has its own Condition). smart cards. Loss of quality of service and especially the turn up and go assisted travel policy This will help planning and decision making to better tailor transport services, ticket products and other value-add services, all of which places the customer at the heart of travel ecosystems. 1 Sign up or login Sign up for an account, or login if you have one. October 26, 2021. Consumer-to-consumer (C2C) e-commerce is the exchange of goods and services between: Select one: a. the government and businesses. Register online for a c2c Smartcard at c2c-online.co.uk and follow the instructions to save a third off your rail travel to college. Got my Southeastern Key today but mention of Travelcards seems to have disappeared. c2c // Credit: Railway News. Over 3,000 people signed up for a Smartcard in the past month, which is 28% higher than the previous record set two years ago. For passengers, the provision of one smart card capable of being used for any journey within the UK will provide greater convenience and an end to buying multiple tickets for one end to end journey. 2 Order and register Order and register your free c2c Smartcard online. Yes Visitor Oyster cards never expire what can top up now pay as those go credit at any Tube station ticket office stamp machine the Ticket Stops Travel Information Centres and some National Rail stations Can I scout a lament of any unused credit at the end . c2c's Smartcard can now be used for discounted and cheap weekend tickets. c2c JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected. With those that use 30-minute Delay Repay or the old-style compensation, the minimum you should usually get back for … Thameslink Railway is a trading name of Govia Thameslink Railway Ltd. Govia Thameslink Railway Ltd is a wholly owned subsidiary of Govia Ltd. For Smartcard tickets please use the online Key Smartcard refund form. government to citizen, government to business: similar to B2B, government regulations . And you can manage everything in your online account. It appears c2c are now reneging on this pledge/committed obligation by proposing to close ticket offices early and leave stations completely unstaffed for significant parts of: a. b. businesses via computer networks. How do I top-up my Flexi-Season? Smartcard never worked but you could go to West Ham -> Mile End -> Edgware Road -> Hayes without encountering a ticket barrier. The Chiltern Railways Smartcard is used like a ticket wallet, allowing you to store multiple season, single, or day return train tickets. "The Tower exit . Smartcards are ideal for season tickets, from one week to one year, as the plastic card with chip is more durable than flimsy paper tickets. Tickets must be purchased a minimum of one day in advance of the date of travel. Don't see why not Greater Anglia, iirc they already do trains on that route. 3 Buy tickets Buy tickets online with the c2c Train Travel app or at a station ticket machine. c2c has now extended the ticket options so . • that the current c2c Ticketing and Settlement Agreement Schedule 17 ticket office opening hours . More c2c passengers have registered for a new c2c Smartcard in the last four weeks than ever before, as more people turn to the benefits of Smart travel. Is there a problem with loading them on? Utilising smart and mobile ticketing can help to support a better transport experience, reducing queues and improving efficiencies during peak times. Increase in ITSO flexi-tickets on c2c rail. If I do get it loaded on will gates recognise my ticket more widely - eg at the moment Canterbury West gates don't recognise my paper Walmer to Z1-6 as being valid. The c2c Student Smartcard is only for 16+, though, so I assume 11 - 15 year olds will just have to get a normal child season ticket, unless I've missed something. 4 Touch in Hold your Smartcard on the gateline or free-standing reader to activate your ticket. 28 October 2021. When SEFT is complete, 250,000 season ticket holders across the south east will be able to swap paper tickets for smart tickets, accounting for 202 million journeys per year. c2c JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected. For Single and Return tickets, you'll need to buy at least three hours in advance. Customers using Smart may have problems at these locations. If you haven't been able to use your c2c Flexi-Season tickets because of government travel restrictions during the pandemic you can contact us for a refund. All you need to do is: Open the c2c Train Travel app iOS users tap the burger menu on the top right corner of your app screen and select Read Smartcard from the list. When at the self service ticket machine: Insert the debit/credit card you used to purchase the tickets Key in the reference (please note that in some cases you may not be required to enter your reference) Wait…once your details have been checked, your tickets will be dispensed Ticket types that can be added to a c2c Smartcard are: Daily tickets - including with Railcards - between two c2c stations Daily tickets with Travelcards to London stations outside the c2c route Off-peak and super off-peak returns, including those bought in advance Seasons ( Weekly, Monthly, Odd Period and Yearly) Flexi Season tickets (adults only) If you mean because they're a badly run pile of fuck then yes, fair point. Train Cancellations, Delays, Alterations and Engineering Work information is brought to you directly from the c2c operational control room and is combined with real time . Cards or least three hours in advance of the date of travel and cheap weekend.. 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