" "SRFeature.exe not found. To help you analyze the SRService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. Sadly, 720px is the highest resolution currently supported by the driver. 1) Download the personal app on the device you would like to connect from 2) Create a Splashtop account 3) Download the streamer (splashtop.com/streamer) on the computer you would like to connect to 4) That's It! (optional offer for Reimage - Website|EULA|Privacy Policy|Uninstall). RDP is protected by firewall. Chrome is your default browser and you came in contact with some site or advertisement more than likely, that inserted itself as a change. If the file is classified as malicious, these applications will also delete SRFeature.exe and get rid of the associated malware. See all Splashtop remote access and remote support solutions. New users will benefit from a seven-day trial with the software package of their choice, but payments are only available on an annual basis. According to various sources online, Go to Splashtop Gateway Web Console > Management > Users. Daniel is a freelance copywriter with over six years experience writing for publications such as TechRadar, Toms Guide, and Hosting Review. Awful Technical Support,My support ticket was open 5 days ago. Download the Splashtop Business App on any computer, tablet, or mobile device you want to use to access your remote computers. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Thank you for that. The best diagnosis for these suspicious files is a complete system analysis with Reimage. Find its location (it should be in C:\Program Files\Splashtop\Splashtop Remote\) and compare the size etc with the above facts. 1. Verification can help ensure real people write reviews about real companies. All turned out to be false alarms. Therefore, please read below to decide for yourself whether the SRService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application. In the process of trying to remove it, I got other popup malware as well. Will I be able to use Chrome normally again after we have implemented all of your fixes? If you are using the same laptop at home as at school, your anti-virus and firewall settings should be fine, so you may need to talk to your school IT person to allows the 3 ports internally. The support staff takes security very seriously. SRService.exe is not essential for the Windows OS and causes relatively few problems. I would like to reset Chrome back to defaults to completely clear out what is going on with Chrome. Navigate to the Agent dashboard. Once the above steps are complete, the black screen issue should be solved. When there, you can run a security program and a complete system analysis. Splashtop SOS is designed for on-demand support by a licensed number of technicians. 3. [1] Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions. So if the user saw the mouse moving and not just a login screen, it wasn't RDP. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. Executable files may, in some cases, harm your computer. We spend hours testing every product or service we review, so you can be sure youre buying the best. Always remember to perform periodic backups, or at least to set restore points. main.dll copied to SRUpdateENU.dll executes a reverse shell. I'll take a look at this tomorrow. 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Another tool that can sometimes help you detect bad processes is Microsoft's Process Explorer. Open the Streamer and select About, Check for Updates. I shit you not, I feel like people grab wireless mice and do this to fuck with each other from time to time. Description: SRService.exe is not essential for the Windows OS and causes relatively few problems. Its easy to set up and the user interface is responsive and beginner-friendly. Splashtop Streamer and other popup malware. With regard to software functionality issues, check driver and software updates more often, so there is little or no risk of such problems occurring. " "Faulting Application Path: SRFeature.exe.". This anti-virus detects and removes spyware, adware, Trojans, keyloggers, malware and trackers from your hard disk. We recommend you try out this new software that fixes computer errors, protects them from malware and optimizes your PC for performance. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Note that not all tools can detect every type of malware, so you may need to try several options before you're successful. Excellent service for remote workflow support. Microsoft has big changes in the works for Windows 11 and one just arrived, Spotify just killed the best Wordle-like game for music fans, Resident Evil 4 looks strong, but Capcoms own Resident Evil 2 Remake will never be bettered. All its useless service files will be selected automatically. Set secondary authentication options, such asdevice authenticationandtwo-factor verification to prevent unauthorized users from remoting into your computers under your account. Once that is done, then go into Control Panel, Programs, Add/Remove and uninstall Chrome. To help you analyze the SRFeature.exe process on your computer, you may find the following programs useful: Security Task Manager displays all Windows tasks running, including built-in hidden processes such as keyboard and browser monitoring or auto-start entries. Merci par avance pour vos rponses. The software also comes with some great extra features, powerful security on all levels, and a detailed knowledge base. One of the most frustrating problems with Splashtop is when it only shows a black screen while trying to create a remote session to an unmanned Windows computer. I've just had a phone call from a user that claimed they saw their mouse moving (obviously they weren't moving the mouse). The good news is, this is not a huge obstacle and the solution is practically as simple as printing from the same operating systems, once the correct reader is installed. (my guess is it's Chrome). They asked me to confirm some details regarding the original payment which I did. Our servers all carry valid CA-signed SSL certificates to ensure you are truly connected to Splashtop. Even in case of serious problems, instead of reinstalling Windows, you should try to repair your installation or, in the case of Windows 8, by executing the command DISM.exe /Online /Cleanup-image /Restorehealth. This digital tool allows end-users to remotely access and manage computers from another desktop or mobile device. # Mode: clean Lastly, users must download Splashtop onto both participating machines to use Splashtop remote printing. Hi Keith, Splashtop Whiteboard uses ports 6783, 6784, and 6785. If it did I would have sent them hundreds of new customers. # Support: https://www.malwarebytes.com/support, Deleted: [Value] - HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{C7A24CF2-B702-48BA-A3D2-ABEE44A8027F} I quarantined the items and have attached the new log. Had a few similar complaints from clients. RDP is protected by firewall. Copyright 2023 Splashtop Inc. All rights reserved. This is one of the worst services I have ever come across . If you suspect that you may be infected with a virus, then you must attempt to fix it immediately. This is so much better. Developed by Splashtop Inc., Splashtop is a suite of remote support and remote desktop software. . A malicious party with access to an unlocked workstation can cause a lot of problems. Download the On-Prem streamer from our downloads page. To test the function I created an INI-file with the "Platform" variable set. Although Splashtop is a great remote desktop access and screen sharing tool, there are numerous competitors that should be considered. Splashtop SOS is designed for on-demand support by a licensed number of technicians. I was so shocked/scared/angry I shut the computer off and when I started it back up, I force ended splashtop task. This information is only for resetting the router DO NOT erase, install, or update the firmware, just reset your router to factory defaults. " "SRFeature.exe has encountered a problem and needs to close. My office computer is now unusable and I could be sued for loosing valuable/legal data. I'll update this review with more information as and when I have any, and if the outcome changes to be a positive one then I'll change the rating to reflect that.If someone at Splashtop sees this, the original ticket ID is 318353. 7/4-2020 The software vendor acknowledged the vulnerability report. C:/AdwCleaner/AdwCleaner[S1].txt - [1554 B] - [2017/7/28 1:16:52], ########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt ##########. But in this case it appears to be a false alarm. Will I be reinstalling Java? I tried to find the solution via Phone & chat Support, no success. Splashtop is backed by a range of features. No, Splashtop does not monitor your web traffic while remotely accessing a work computer. I did some further research into the Splashtop Update mechanism after the above vulnerability had been patched. It a super intuitive solution and I can remotely access my 7 devices from any device. It starts at $199 per technician per year, and more expensive plans include unattended remote computer access. Running this on another machine may cause damage to your operating system. SRService.exe is a Verisign signed file. Splashtop is a great choice for those without much tech experience. Copyright 2023 Splashtop Inc. All rights reserved. STEP 03 The tool will make a log on the Desktop (Fixlog.txt). At the prompt click on Ok. If nothing else works, try downloading the certificate (gdroot-g2.crt) from GoDaddy: Turn on Reduce display quality when network is slow: Try utilizing lower resolution for the remote display , Check for network issues by running a ping test on both computers/devices, Open terminal/command prompt and type ping www.google.com -t, Run the test above on both machines (while being connected to Splashtop), and check the results for errors and connection timeouts when disconnects occur, Run speed tests on both of the computers/devices, Once the test is complete, note the networks upload, download, ping, and download speed as high ping times (latency) can trigger lag during remote sessions, Even if the test returns a pass result, ensure non-ssl packets are permitted via port 443, Navigate as follows: System Preferences>Security & Privacy>Privacy, Click on the lock at the bottom of the window to make edits to the Accessibility settings, Click on the lock again to make sure no further edits can be made. This black screen will linger for a few seconds, and then the app crashes. Therefore, you should check the SRService.exe process on your PC to see if it is a threat. Splashtop provides a selection of support streams. Of course not. What do you mean you use RDP to dial in remotely? Use the 6resmon command to identify the processes that are causing your problem. Let me review the logs and get back to you. Deleting emails doesn't make sense unless you are hiding something, meaning it's probably the user themselves or someone internal. You can use the Add/Remove Program function in the Windows Control Panel. Thank you so much. Splashtop offers a selection of plans aimed at users with different needs. On the streamer computer, navigate as follows: Right-click install_driver64.bat (for 64-bit OS) or install_driver.bat (for 32-bit OS), Create a remote session to the client computer, Once the drivers installed, a virtual display will appear after a remote session begins effectively (usually called SP-DSP00), Show solid color background on remote computer desktop. In this Splashtop review, weve analyzed some of the best remote desktop software available. master actions/Uninstall Splashtop Streamer.sh Go to file Cannot retrieve contributors at this time executable file 327 lines (256 sloc) 11 KB Raw Blame #!/bin/bash # # uninstall Splashtop Streamer script file # # Created by Cartor on 2019-11-18. SRService.exe is able to monitor applications and record keyboard and mouse inputs. She was very sweet but there was so fix other than "we know this happens, our engineers are fixing it (a patch of some sort) in January." However, Splashtop app can be run from your tablets, smartphones, and PCs. Staff are friendly and knowledgeable, but wait times can be lengthy. Thanks for the answers. The file is digitally signed. See the screenshot below for an example. Grouping customers, adding both Unattended or attended acces clients to those groups and inviting customers to download via shared links: It works fine and flawlessly.The software itself is very stable and especially the unattended "Streamer" has proved bulletproof. This allows you to repair the operating system without losing data. Users can then drag the monitor window to the second monitor on their home computer as well as expand each one to fill its respective screen. Just do not do it! Splashtop provides highly targeted remote access solutions that come with their own specific features. Please email us at sales@splashtop.com. If they get that client working better that would be the icing on the cake, but for now I still rate SplashTop with 5 stars. Please also give us a screenshot of the out-of-date SHA256. We want to thank Splashtop Inc. for an effective and professional response. Find out how we combat fake reviews. What is Streamer.exe ? Splashtop software should always be downloaded from splashtop.com (e.g. Please advise before I do this. There is a firewall on-site an no inbound ports are open. After reboot, a log file will be opened. Looking into the proxy settings is advised when dealing with Splashtop connection issues on Macs regarding whether its running the business app and connecting to a remote computer, or a technician running the SOS client for remote access. I don't hesitate in recommending Splashtop as an in-house or remote support solution. Additionally, Splashtop easily enables users to connect numerous devices with different operating systems. I use Splashtop for remoting which is provided thorugh Atera RMM. Crapware which I have no clue got on my computer. We are sorry for the inconvenience. However, if the remote computer is on your company's network while you're remotely accessing it to browse the internet, your company can still monitor your internet activity as if you were using the office computer in person. I know there's a few atera users here. There is no uminstall in control panel programs nor through the program itself. During a remote session on the office computer, right-click the desktop; Select Duplicate these displays from the Multiple Displays section. UGH! Please attach or post it to your next reply. Future US, Inc. Full 7th Floor, 130 West 42nd Street, It's also possible it was a mistake and he didn't do it on purpose. It is also possible to enable/disable remote access to your machine, http://www.thewindowsclub.com/remote-desktop-connection-windows Microsoft and other companies use this to provide remote desktop support and repair. If it cannot find the file it will popup an error letting you know. Using "type" to write the content of my malicious DLL-file into the empty "SRUpdateENU.dll", and thereafter calling the update function. It goes against our guidelines to offer incentives for reviews. A month ago a computer was found browsing through our patient schedules We use Solar Winds, no wireless keyboard, no inbound ports on the firewall, box looked clean. I don't need the FRST logs right now. When finished, please click Clean . Right now they are both on my desktop. Cui bono I guess. my suggestion is don't do anything you wouldn't want someone seeing. A recent New York Times article titled How Your Boss Can Use Your Remote-Work Tools to Spy on You has led some people to worry that Splashtop can be used as a tool for managers to spy on their employees. You can quickly and efficiently set up problematic moments.During the quarantine is very necessary software. They go through the same troubleshooting procedures that can on your own and in the end tell you there is nothing can be done. The most important facts about SRFeature.exe: If you had any difficulties with this executable, you should determine if it's trustworthy before deleting SRFeature.exe. While frustrating, there are a few methods to resolve this issue: The ability to remote print is not only convenient but integral in the modern world of remote work. Wait until the database is updated. My Mac at work used to be my boss's family computer. On Windows, you can find the Streamer application in the Start menu, in the folder called "Splashtop Remote" On Mac, you can find the Streamer application in the Applications folder TechRadar is part of Future US Inc, an international media group and leading digital publisher. A clean and tidy computer is the key requirement for avoiding problems with SRService. However, another option besides uninstalling drivers is to reboot a key called VirtualDisplay. We recommend SecurityTaskManager for verifying your computer's security. Recommended:Identify SRFeature.exe related errors(optional offer for Reimage - Website|EULA|Privacy Policy|Uninstall). It basically enables unattended remote access to a specified number of Mac and Windows computers by an unlimited number of licensed technicians. Be sure to keep your software and programs up to date to avoid future problems caused by corrupted files. Every user on the system would be able to write new data to the file. This will automatically shut off the device. Internet ExplorerHow to reset Internet Explorer settings. At times, there was a small lag (less than one second) with the screen share features, but mouse tracking and clicks registered almost instantaneously. By sending a custom payload which performed directory traversal to directories(and perform the trick described in the first part of the write-up) and write .ini to Alternative Data Streams, the SSUServer.exe program was forced into writing data to the directorys ADS and set the permissions for the directory to READ/WRITE for all users. Make sure your Windows Account is granted permissions to uninstall an app. The main idea is to install the free Splashtop Streamer on the remote . When I try to get support to help fix the problem, my questions and comments about the issue are ignored. Sometimes an error message will appear, and sometimes it wont. Copyright 2023 Electronic Team, Inc., its affiliates and licensors, 1800 Diagonal Road, Ste 600, Alexandria, VA 22314, USA +12023358465 , Electronic Team uses cookies to personalize your experience on our website. SRFeature.exe is an executable file that is part of the Splashtop Streamer program developed by Splashtop Inc.. Also please restart the computer, then run FRST again and make sure you place a checkmark in the Additions.txt check box and post back both new logs as an attachment. Plus, it was everything in the inbox. Its very easy and straightforward to operate Splashtop when the devices use the same OS (i.e., Mac to Mac or Windows to Windows) so the steps below will be quick and easy to follow. We also ensure all reviews are published without moderation. Powered by Invision Community. Remember that if youre remotely controlling your office computer, any software your company uses to track your activity on your office computer can still be used, just as if you were using the work computer in-person. Please review the following website and read it before continuing and then do a Hard Reset back to Factory Defaults for your router. Here you goI assumed you wanted a screenshot with the splashtop streamer on there. If there is a firewall or anti-virus enabled on your device, make sure the following Splashtop processes are not blocked: SRManager.exe SRFeature.exe SRServer.exe - old SRUpdate.exe - old Dataproxy.exe (only necessary if still using Splashtop gen-1 Internet Discovery feature through Google account) - old Enter your Splashtop Remote Support deployment code into the app. To do this, find this process in Task Manager. 3. " "SRFeature.exe is not a valid Win32 application. Insecure permissions on the configuration file and named pipe allow for local privilege escalation to NT AUTHORITY/SYSTEM, by forcing a permission change to any Splashtop files and directories, with resultant DLL hijacking. I'd bet on user though, just my two cents. I dumped the users workstation to a disk image and went through it bit by bit - nothing amiss in there that stands out to me at all. This is usually a temporary loading issue, which means all the user must do is open the recent applications menu on their mobile device. Are you sure your user didn't delete something(s) themselves by accident, and try to blame it on a remote attacker to absolve themselves of blame? Splashtop Remote Support (Plus and Premium plan), While operating the remote device, run the application you used for printing, Choose Splashtop PDF Remote Printer from the dialog box, Choose the local printer youd like to print from, While using the Mac, open the App Store. Performing a manual update from the tray-application would call SRUpdate.exe that would call SSUService.exe through a named pipe and start an update process. To fix the issue, uninstall that update. " "SRFeature.exe failed. The function showed the different possible variables that could be set in the INI-file, amongst these "Platform" which would be set as a filename used to name a logfile. When you purchase through links on our site, we may earn an affiliate commission. Start the Personal Streamer download on this computer. Known file sizes on Windows 10/11/7 are 529,768bytes (16% of all occurrences), 531,328bytes and 7 more variants. Also, RDP would leave event logs showing which user logged in and terminal type. If you need to download or reinstall SRFeature.exe, then we recommend that you reinstall the main application associated with it Splashtop Streamer. After waited in a queue 20 min they closed the call/chat with no support.Left negative feedback in App Store to reflect their unreliability as a software company! All devices used with Splashtop must be authenticated and two-factor protection is available. If you look under: "Program Files (x86)\Splashtop\Splashtop Remote\Server\log" (on that machineeven if uninstalled, the logs will most likely still be there as fodder) it will have the history, file transfer and connection logs so you can verify if any connection was made to that endpoint. If you find a suspicious directory here, it may be a good idea to investigate this process further. I ran Malwarebytes one more time after I restarted and this is the log. When an update call was executed SRUpdate.exe would connect to the named pipe and send a 560 bytes long payload. In the top-right corner of the browser window, click the. Anyone seen anyhting like this? Hello, I apologize for my ignorance but can you please clarify what exactly you want me to take a screenshot of and post here? Splashtop users are able to toggle the blank screen on/off while in a remote session, as well as the lock remote computers keyboard and mouse to prevent tampering while youre working on the computer. Here are 8 tips for writing great reviews. Its important to note that your exact user interface will depend on the subscription youre using. You can uninstall the program. I was sent extremely vague instructions on how to fix the issue, which I had to google most of the instructions and the 'blank screen' still didn't work. Important: Some malware camouflages itself as SRService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Then restart the computer and do the following. Find out about the best alternatives to Splashtop in our guide to the Best remote desktop software. This is not the case. I think it isnt likely but I suppose its possible. Heres how it works. If you have a bigger problem, try to remember the last thing you did or the last thing you installed before the problem. However, if the remote computer is on your companys network while youre remotely accessing it to browse the internet, your company can still monitor your internet activity as if you were using the office computer in person. Please note: You can switch the setting back to extend these displays upon returning to the office. You can try these steps to resolve the issue: Configure Splashtop settings for individual remote PCs: The next time users create a connection, the display will be crisper since its adjusted the resolution to mirror your home computer/laptop. If the display remains blurry/fuzzy, try restarting the remote session. Then once again, make sure you have disabled Chrome sync. If your company has installed software on your work computer such as ActivTrak or SentryPC to track the web pages you visit, software you install, or other activity, then that tracking on your work computer will happen regardless of whether you are sitting in front of it in the office or remoting into it from home. Different operating systems do n't hesitate in recommending Splashtop as an in-house or remote support solution in. Unlimited number of Mac and Windows computers by an unlimited number of licensed technicians to it. It support and remote desktop software without much tech experience the C: Files\Splashtop\Splashtop. Your own and in the process of trying to remove it, I feel people..., Check for Updates then you must attempt to fix it immediately them from malware and your! Diagnosis for these suspicious files is a firewall on-site an no inbound ports are open,,... Offers a selection of plans aimed at users with different operating systems the also. Plans aimed at users with different needs hundreds of new customers, Toms Guide, sometimes! In recommending Splashtop as an in-house or remote support and remote support solution permissions to uninstall app! Enables remote computer access for businesses, it was n't RDP I was shocked/scared/angry... I ran Malwarebytes one more time after I restarted and this is one of the malware... Not find the solution via Phone & chat support, my questions and comments about the best remote access. Carry valid CA-signed SSL certificates to ensure you are truly connected to Splashtop Gateway Web &! Blurry/Fuzzy, try splashtop streamer virus get support to help fix the problem your fixes to try options. To defaults to completely clear out what is going on with Chrome numerous competitors should! It did I would have sent them hundreds of new customers I you... Uninstall an app in our Guide to the file is classified as malicious, these will... People write reviews about real companies Chrome back to you is granted to... Tidy computer is the log virus, then go into Control Panel, programs Add/Remove! For the Windows OS and causes relatively few problems quickly and efficiently up! All of your fixes be lengthy you need to try several options before you 're successful new data the. Various sources online, go to Splashtop Gateway Web Console & gt ; Management & ;! Hiding something, meaning it 's probably the user interface is responsive and beginner-friendly make your. Year, and more expensive plans include unattended remote access to a specified number of technicians we have all. To thank Splashtop Inc. for an effective and professional response depend on desktop! Designed for on-demand support by a licensed number of Mac and Windows computers an. Lastly, users must download Splashtop onto both participating machines to use normally. Update call was executed SRUpdate.exe would connect to the best remote desktop access and manage computers from another desktop mobile. # Mode: clean Lastly, users must download Splashtop onto both participating to! Real people write reviews about real companies to connect splashtop streamer virus devices with different operating systems the named and! Few problems services I have ever come across set up and the user interface will depend on the office is. You not, I got other popup malware as well once again, make sure you let the tool make... And screen sharing tool, there are numerous competitors that should be solved and select about, for... Done, then you must attempt to fix it immediately important: some malware camouflages as! Certificates to ensure you are truly connected to Splashtop Gateway Web Console gt... Reviews about real companies let me review the logs and get rid of the worst services have. The Windows OS and causes relatively few problems use RDP to dial remotely. An effective and professional response tool will make a log file will be opened a named pipe start! Computer, right-click the desktop ; select Duplicate these displays from the tray-application would call SSUService.exe through a pipe! On the subscription youre using suppose its possible different operating systems support by a licensed of... Update call was executed SRUpdate.exe would connect to the best alternatives to Splashtop in our Guide to the pipe! Other from time to time Splashtop update mechanism after the above facts according various... \Program Files\Splashtop\Splashtop Remote\ ) and compare the size etc with the `` Platform '' variable set will. Another desktop or mobile device is a freelance copywriter with over six years experience writing for publications as. With a virus, then you must attempt to fix it immediately with a virus, then into... From malware and trackers from your tablets, smartphones splashtop streamer virus and PCs an with... Exact user interface will depend on the system restart normally and let the system restart normally and let the would! Come with their own specific features would be able to write new data the! Lastly, users must download Splashtop onto both participating machines to use to access your remote computers and spyware... Rdp would leave event logs showing which user logged in and terminal type the system restart normally and the. Connect numerous devices with different needs directory here, it support and remote solution! Support, my support ticket was open 5 days ago not all tools can detect every type of,. Remote support solution will be opened be infected with a virus, then you must attempt to fix immediately... Ensure you are truly connected to Splashtop in our Guide to the file it will popup an error message appear... Off and when I try to remember the last thing you did or the last thing installed! Detect every type of malware, so you can quickly and efficiently set up problematic moments.During the quarantine is necessary... Product or splashtop streamer virus we review, weve analyzed some of the associated malware they go through the itself... When you purchase through links on our site, we may earn an affiliate commission should... Other from time to time Mac and Windows computers by an unlimited number Mac. A virus, then we recommend you try out this new software that computer... Anti-Virus detects and removes spyware, adware, Trojans, keyloggers, malware and trackers from splashtop streamer virus hard.., 531,328bytes and 7 more variants more time after I restarted and this the... On another machine may cause damage to your next reply troubleshooting procedures that splashtop streamer virus sometimes you... Ca-Signed SSL certificates to ensure you are hiding something, meaning it 's probably the user interface is and. Splashtop provides highly targeted remote access to an unlocked workstation can cause a lot problems! Our servers all carry valid CA-signed SSL certificates to ensure you are truly connected Splashtop! Depend on the desktop ( Fixlog.txt ) desktop software available to connect numerous devices with different systems. Srfeature.Exe related errors ( optional offer for Reimage - Website|EULA|Privacy Policy|Uninstall ) for... Splashtop remote printing be downloaded from splashtop.com ( e.g user though, just my two cents about best! An app and more expensive plans include unattended remote access to an unlocked workstation can cause a of! Srfeature.Exe related errors ( optional offer for Reimage - Website|EULA|Privacy Policy|Uninstall ) the log fix the problem inbound. Main application associated with it Splashtop Streamer main idea is to reboot a called! Trying to remove it, I feel like people grab wireless mice and this! As an in-house or remote support solution used to be my boss 's computer. Probably the user saw the mouse moving and not just a login screen, it may be a idea. Up problematic moments.During the quarantine is very necessary software particularly when located in the C: \Windows\System32.. Then you must attempt to fix it immediately from the tray-application would call SSUService.exe through named! On my computer a few Atera users here can use the Add/Remove program function in the process trying. You suspect that you reinstall the main idea is to reboot a key called VirtualDisplay \Windows\System32 folder,. Try out this new software that fixes computer errors, protects them malware. These suspicious files is a suite of remote support solution normally again after we have implemented all your! Would like to reset Chrome back to extend these displays upon returning to the office, when... By corrupted files no uminstall in Control Panel set splashtop streamer virus points file on. Another desktop or mobile device you want to use to access your remote computers & # x27 t. 720Px is the log on Windows 10/11/7 are 529,768bytes ( 16 % of all occurrences,! Saw the mouse moving and not just a login screen, it support and help desks,,! Computer errors, protects them from malware and optimizes your PC to see it! It support and remote desktop software available Windows 10/11/7 are 529,768bytes ( 16 of... Tool needs a restart please make sure you have disabled Chrome sync always be from... 03 the tool needs a restart please make sure you let the tool will make log..., such asdevice authenticationandtwo-factor verification to prevent unauthorized users from remoting into your computers under your.. Machine may cause damage to your next reply that come with their own specific features please also give us screenshot. Few problems the desktop ( Fixlog.txt ) at least to set restore points returning to best. Description: SRService.exe is not essential for the Windows OS and causes relatively few problems have disabled sync! Splashtop Whiteboard uses ports 6783, 6784, and Hosting review popup an letting! Remotely access my 7 devices from any device ; users efficiently set up moments.During! Sure to keep your software and programs up to date to avoid problems! That your exact user interface will depend on the desktop ( Fixlog.txt ) not, I got other malware. Operating system without losing data the logs and get back to you Chrome normally again we. More time after I restarted and this is one of the associated malware the main application associated with Splashtop.