D)Alex's mother asks him to clean his room and he lashes out, telling her to "shut up." C)a statement of preview B)The team lacked a clear and consistent goal structure. Based on the survey results of Vietnamese Linguistics and Literature teachers and students at 7 ethnic minority boarding secondary schools located in 7 different districts of Tra Vinh Province, Vietnam, we discovered that Khmer students' communicative competence is still below the national average. E)Order your points in the way that they will be easiest to understand and remember. Hargie, O., Skilled Interpersonal Interaction: Research, Theory, and Practice (London: Routledge, 2011), 9. E)memory tricks, Audience involvement with a speech by use of participation or volunteers will generally have the effect of ______________. False . A)Compromise B)It is easier to express empathy in online support groups than in person. D)Self-analysis C)Children of immigrants living in America who are not immersed in American culture, embodying, instead, the customs and communication of their parents' homeland C)Problem-solution E)Bystander, __________ are used in market research by sponsoring organizations to survey potential users or the public at large regarding a new product or idea. b. Sarah lacks confidence and is therefore very inconsistent in her personal style. A)rationality She hasn't been seeing her family or friends, nor has she been getting out of the apartment. C)Faulty assumptions do not interfere with listening. e. Communication is not simple. C)anger As you build a repertoire of communication knowledge based on your experiential and classroom knowledge, you will also be developing behavioral competence. E)Online support communities do not permit effective questioning styles. B)Aggressive E)wave, A __________ pattern organizes a speech based on chronology. Cognitive competence can also be developed through instruction. B)Size Underline the relative pronouns. E)a banner. B)Limit your division of main points to three to five sub points. A)wheel network Vocal fry. Kacie took this to mean that Taylor had had too much to drink, whereas Julia had meant that he was very wealthy. E)Substituting, Julio asked Dolores how her day at work was. On the other hand, although there are numerous rules and norms associated with nonverbal communication, we rarely receive explicit instruction on how to do it. And now youre starting to do the same thing, which is to notice and reflect on your communication more. C)Lisa is shaping the situation to fit her self-concept. A)Defensive listeners B)main points While they enjoy visiting the museums and historical sites, they can't help but criticize the people and their culture. C)Bill respects Joe. E)People remember most of what they hear. D)inaccurate assumption C)Nominal A)fact C)Nominal Credibility refers to the speaker's true character and competence, notmerely to the audience's perception of the speaker. Take deep breaths. B)Selective listeners Getting integrated: Evaluate your speaking and listening competencies based on the list generated by the NCA. A)The information is not relevant. That being said, which of the following reasons may best explain why the team ended up with this particular outcome? C)passive aggression 1 (2010): 72. B)Finishing the last sub point in your outline succinctly A)satisfaction Decades of research conducted by communication scholars shows that communication apprehension is common among college students (Priem & Solomon, 2009). You cant literally die of embarrassment. Audiences are forgiving and understanding. A)ask questions when you're unsure of what to do C)"They" statements Competence obviously involves verbal and nonverbal elements, but it also applies to many situations and contexts. A Getting Competent feature box is included in each chapter, specifically to help you develop communication competence. Recognizing Relative Pronouns. A)Avoiding direct eye contact Analyze the following excerpts from two different scientific speeches: There are multiple stages of competence that I challenge you to assess as you communicate in your daily life: unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence (Hargie, 2011). Alicia spends all day at work on the Internet and then all night on social networking sites looking at the many interesting things her friends have been doing. C)She was receiving too much information at once. D)Insulated listener b. Communication always requires complete understanding. Account services wants to be able to present this campaign to the client in two days. D)pretend to understand when you have difficulty doing so B)Complementing E)Either or, ________ refers to the believability of a speaker. B)Attraction Theory A)Democratic B)Listening is an automatic and natural process. D)a statement of emphasis Some key components include motivation, self- and other knowledge, and tolerance for uncertainty. Which of the following categories of statements reflects the highest amount of speaker responsibility? Chapter 1: Introduction to Communication Studies, Chapter 6: Interpersonal Communication Processes, Chapter 7: Communication in Relationships, Chapter 11: Informative and Persuasive Speaking, Chapter 12: Public Speaking in Various Contexts, Chapter 14: Leadership, Roles, and Problem Solving in Groups, Chapter 15: Media, Technology, and Communication, Chapter 6 Interpersonal Communication Processes, Chapter 12 Public Speaking in Various Contexts, Next: Chapter 2: Communication and Perception, Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. Judy felt that her errors were due to unclear instructions and to her supervisor's failure to allow enough time to complete the task. A)Writing E)facework, The ability to re-create another person's perspective and experience the world from the other's point of view is known as __________. B)main points In order to put that commonsense knowledge to competent use, we must have a more nuanced understanding of how conflict and interpersonal communication relate and know some conflict management strategies. The third part of the definition we will unpack is ability to adapt to various contexts. a. Communication is a process of reflecting a pre-existing reality. D)Extemporaneous B)conflict C)polychronic A process whereby humans collectively create and regulate social reality. Allen, M., John E. Hunter, and William A. Donohue, Meta-analysis of Self-Report Data on the Effectiveness of Public Speaking Anxiety Treatment Techniques, Communication Education 38, no. B)deception E)belief, "Tobacco companies should be abolished" is an example of a proposition of ________. A)objectivity c. Sarah has trouble adapting to social rules. A large set of skills for various situations Flexibility and a willingness to adapt Empathy for the experiences of others The ability to self-monitor while communicating with others All of the above are traits of competent This problem has been solved! It releases endorphins, which naturally fight the adrenaline that causes anxiety. D)Persuasion B)consensus C)Direct communication. C)After forming an initial opinion, we tend to interpret a person's behavior in ways that fit our expectations. D)value relational harmony and indirect expression E)comprehension and goodwill. c. For two people to communicate they must agree with one another. B)intergroup anxiety C)Contradicting d. Sarah has trouble knowing what she wants to achieve. B)Breadth and depth A)10 percent Am I correct?" B)cohesiveness All these factors will either help or hinder you when you try to apply the knowledge you have learned to actual communication behaviors. B)counterfeit question E)connection power, Rodrigo relies on his mother to convey information to other family members. E)Establish the importance of your topic to your audience. Which of the following would indicate a lack of self competence? A)A fallacy A)referent power E)systematic problem solving, A group's collective striving for unanimity that discourages realistic appraisals of alternatives to its chosen decision is called __________. E)snatch the dumbbells out of Jon's hands while he's running, ask Jon about the safety precautions he's taking, The totality of forces that causes members to feel themselves part of a group and makes them want to remain in that group is called __________. Jeff is invited to a party at his best friend's house. Julie is having a conversation with her mom. ANS: C c . Discuss communication apprehension and public speaking anxiety and employ strategies to manage them. Learn more about how Pressbooks supports open publishing practices. C)should be visually interesting and as neat as possible This has the potential to be an incredibly stressful project. C)Maintaining social distance D)culture shock C)focus In regards to competence, we all have areas where we are skilled and areas where we have deficiencies. A)Communication competence is a trait we either possess or lack. C)space But many of us avoid confronting what is causing conflict in our relationships even though we know its better to talk about our problems than to let them build up. D)Integrating C)What behaviors are involved? D)instructions C)Character A)cause-effect What's the matter?" D)Children of immigrants who are immersed in American culture and no longer identify with customs of their parents' homeland A)Book Explain each part of the definition of communication competence. B)"Are you okay? Despite the fact that no guidelines for or definitions of competence will be applicable in all situations, the National Communication Association (NCA) has identified many aspects of competence related to communication. A)a signpost D)Presidential elections in the United States E)circle network, According to research, which leadership style is most highly correlated with success? C)Online support groups allow anonymous self-disclosure. C)Intensifying stage D)Lisa is trying to manage her identity. A)concentrate on your nervousness A)ad hominem Laura assumes Grandma has trouble communicating because of her age. It is made up of experiences collected over a lifetime. Which skill will be most useful for you in academic contexts? The leader of a political party says a rival political party is "irresponsible because they are destroying the livelihood of millions of Southwestern ranchers with their policies." B)an internal summary To be a competent communicator, you should have cognitive knowledge about communication based on observation and instruction; understand that individual, social, and cultural contexts affect competence; and be able to adapt to those various contexts. B)35 percent In response to both of these comments, I say, Just because I know the concepts and definitions doesnt mean I always put them to good use. D)Memorization While these are skill focused rather than interpersonally or culturally focused, they provide a concrete way to assess your own speaking competencies and to prepare yourself for professional speaking and listening, which is often skill driven. B)Impromptu Practice is a speakers best friend. Communication apprehension (CA) refers to fear or anxiety experienced by a person due to real or imagined communication with another person or persons. D)"I" statements 1 (2009): 5476. C)5 or 6 d. The ability to monitor ones behavior as it unfolds. What is the best advice you could give Alicia right now? The cognitive elements of competence include knowing how to do something and understanding why things are done the way they are (Hargie, 2011). "Data show the Earth is warming at a rapid rate." What are your strengths as a communicator? D)Win-win Channel your nervousness into positive energy and motivation. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. Personal contexts? The synthesis has identified four major themes (i) communication and health literacy; (ii) access to end-of-life services; (iii) cultural norms, traditions and rituals; and (iv) the cultural competence of healthcare workers, to be discussed. B)announcing a specific purpose When you reach the stage of unconscious competence, you just communicate successfully without straining to be competent. Intercultural communication competence (ICC) is the ability to communicate effectively and appropriately in various cultural contexts. B)value Communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts. E)develop positive in-group attitudes. B)Coercion A)inhibition What still needs to be answered to make the statement a behavioral description? A)fact E)Both statements are vague. A)Children of immigrants who are immersed in American culture while still identifying with customs of their parents' homeland B)Insensitive listener A)analogy C)The second sentence because it is based on facts D)The second sentence because it uses more technical jargon and bigger words B)Democratic E)Persecuting. What's the problem?" Cognitive complexity is identified as a component of communication competence. Which of the following is the best example of message competence? 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