I will never shop at Big Lots again and am warning others of them too. .title-bar h2.hr:after { Can I get a refund for my protection plan? I will not be lied to I will not be manipulated and for God's sakes I will not be intimidated no matter how big and loud this idiot wanted to be. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. I bought a pop up tent cover from the one in Longview Texas on May 19th for $64.94 using their reward program card. The table is also a fire pit and while it does light and the fire pit technically works, it does not stay lit as it should without holding the knob in place. AJ Madison. So they could look it up that way, wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and. It was so very strange and very obvious that there was malicious tampering with this pkg which was originally delivered(??? Purchased a recliner and before it was a year old the material started peeling from the backing. *Pay attention to the return policy. .mainwrapper{ In addition, Big Lots sells defective merchandise, wireless headphones (550018068). Went in Big Lots numerous times after comparing prices in other stores. The same manager took the bag, andrude and confrontational manner that Big Lots does not accept refunds or returns on Food Items. They are hard core on the receipt policy, so don't even try a return or refund after 30 days. For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. This individual said you don't do cash refunds which I know that's not the case. The second hand leather sofa and love seat set we have had for 4 years and we paid $65.00 for it. If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. This happened in your store by the Target super center in Huntsville AL. I usually keep my receipts on items like this but unfortunately, was not able to find it. crimson crisp apple parentage. Sure enough, 90 days were up recently and the renting company told us we were in fact not set up for payments that would have taken care of it in that time AND It was 70 percent of the balance they charged you. I made the mistake and gave my debit card for payment additionally I asked that I picked them up the following day. Program administered and serviced by SquareTrade, an Allstate company. Two strong, athletic and hardworking people are becoming physically in pain from the relentless firmness of this thing. That is why things are cheap once you buy them you are stuck with them. margin:0 auto; We called big lots, it is covered but we have to bring the whole set back to the store! The sales associates were easy to work with and fairly helpful. Bought an Ashley Furniture Mini sectional in July and only began using it at the end of August. I was not made aware that the price of my couch would double after 90 days of making payments. I will never order online from these people again. Which again I wasn't. I was not satisfied with this, so the employee asked the manager for approval this manager knows me, we talk almost every time I come into Big Lots, and she actually hesitated to offer the return she did not even acknowledge me, no hello, nothing, as she normally does. No. No worries. Manage My Account. ReDiculse !!!!!! Register My Plan. Never again! Later, on sale rep stated the tables were delivered to a different address which wasn't mine and they would resend the tables. We generally recommend that you add the protection plan at the time of purchase, as Big Lots does not sell standalone Allstate coverage. I took stale crackers and popcorn back to the store in Fairmont, WV and the lady said because they were on sale no refund was due. Just won't work anymore. Really bad return policy. I paid about 80 dor this set and it is after the 30 days. A mature adult can see through this, so I will skip over those. usjf judo tournaments. There are no deductibles! He was very adamant about it. I bought a clock that was broken when I took it out of the box. How does Allstate Protection for mattresses work? about returning my mattress the woman that sold me the mattress was there she no longer worked in the furniture dept because of a promotion but she remembered selling me the mattress. I insisted that I wanted cash back and one person said they did not have enough cash in the draw. Well I just went and bought a fireplace from somebody else. I don't have money for a new couch. Also I bought for use over a month after purchase. CA, 10-16-18 Our first furniture purchase at Big Lots. ?, as if it were tossed on it's top and into the box. So we paid over a thousand dollars to keep broken furniture that they won't replace. Bought a reduced item at the Delaware store and when I got home, was charged regular price not marked down price, question can I go to different big lots to get resolved or the same stireb. We purchased a large umbrella from Big Lots for $183.59 (we were able to use a discount coupon - original price was $239.99). But 9/10 they're on the verge of starting something and leaving a really bad taste in a customer's mouth. After a year the mattress begin to sag on the middle. Would never set foot in a Big Lots store again - they sell 3rd hand junk! I purchased a sofa from Big Lots at the end of April 2016. Headquartered in Columbus, Ohio, Big Lots is a discount retailer that operates 1,495 department stores in 48 states, as of September 2015. Big lots makes no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of the materials and information on the.information about the big lots policies for returns, refunds and exchanges. Big Lots has Lots of Big Problems. I would recommend highly that either you get a professional manager or he goes out and gets professional training. And they aren't taking any returns right now. All other trademarks and service marks are the property of their respective owners. I see most of the complaints are because people wanted to return something and "accidentally threw away the receipt" or "lost the receipt" or "never got a receipt" come on people, you are grown adults, you know you need a receipt if you want to make a return, so it's not Biglots fault, but your own carelessness. Big lots is said to be offering good quality furniture at great prices. Nice try . BigLots!. why did they not emphasis they are not taking returns right now! Everything else was A.O.K. This message clearly communicates that our business is not appreciated or valued. Cannot return .. $900 for 6 months NOT WORTH IT! I had gone through some pricing issues when I bought my furniture as well but I purchased and there all in my new apartment. 21 Jan. Posted by Mare. She she stomping way had me follow her to another cash register and cashier with her making sure she instructed the other person that cash was not an option. I understand now why people just stick to Dillard's and Macy's. Also most of the food is bad for you too. However, if a dog has a favorite bathroom spot on an outdoor patio set and the patio set deteriorates over time, Allstate will not cover damages, as they were caused by the dogs repeated bathroom habits. Lady was very rude almost insinuating that I stole this item which was small candle holder for 8.00. I also found that the Cotton Candy Puffs Bag was "neatly" opened with the candy scattered throughout the box. 80 psi to gpm. Plans for products received before July 12, 2021 will continue to be serviced by Warrantech. Paid $120 plus $40 tip on top of the almost $1600 for the set. Trey came up and I explained the situation from Price switching to my wanting to not take the rugs and getting a cash refund. Return policy is 30 days. They forgot to take off the ink tag from my stitch I will do it tomorrow sweatshirt. Ridiculous!!! Which he did not it was out of the register. Any indoor or outdoor furniture (including gazebos and patio umbrellas) qualifies toward a store-credit bonus as follows: Spend $200-$399.99 and earn a $10 bonus; Spend $400-$599.99 and earn a $20 bonus She was very snippy and really rude, and she just barked "store policy" at me like I was arguing with her. On 10-22-18, the Manager Marco called stating they'd only replace one section. The Benson lasted two months before the sag was intolerable. Accidental stains from a single incident are covered but recurring pet damage is not. All rights reserved. You can cancel it here. If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. I decided to buy tables elsewhere. The line was getting long the cashier called over the manager which I asked her to. I bought a pool yesterday and filled it up. I was told rudely no exchange without the sales receipt. Don't blame BLs if you didn't keep your receipt. Blend furniture styles to create a unique look with a mix of modern furniture and traditional pieces for all rooms of your home. That is very obviously the problem. You pay one time for your protection plan at the time of purchase. Big Lots have misleading information on their website about delivery. } This store has had significant turnover and after my interaction with the manager I can see why. I asked could I pick them up in store amd they said no. } youtube gymnastics at home. One of the worst investments I ever made. Bought a Vtech phone from Big Lots Clarksville Indiana. Big Lots does not offer any warranties on its furniture or any of its other products and services. Choose an option below to get started. No explanation or reason given. Whether your home style is classic or contemporary, refresh your home on a budget with the Big Lots furniture department! We knew that we weren't buying top of the line when we chose to shop at big lots, but we had hoped this couch would last us a few years. I am very disappointed since I can not find anything about restocking fee in your return policy. stuck with a bad pair of headphones that I may as well throw away.. even though I have the original box and materials..with the damn Big lots sticker on the box. Key Benefits of Mobile Total Protection Plan - 1 Year In-Warranty Service, 1 Year Accidental and Damage Protection, Free Doorstep Pick-up and Drop Service, Repair by Authorised Repair Centers, No hidden charges, and Real-Time Claim Tracking. I am 5'5 and my feet hangover the end of the mattress. Yes, you can get a refund for your protection plan at any time. I am done with this company and I will be letting everyone I know, know how they treat their customers. Complete Big Lots customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. Plan is fully refunded if canceled within 30 days. }. Big lots ranks 50 of 333 in supermarkets and malls category. I guess I should of lied. .title-bar h2.hr { Had I been made aware of that, I would have never made the purchase originally. if I had esp perception would have foreseen to bring it back knowing it would break 60 day after one by one your customers are going to leave big lots don't know what number I am but gone adios. I pointed to a particular 5x7 rug where she quoted me $29; I then looked at another rug which she said was $49. So, this is how you all work without telling people this??? We purchased the umbrella 2/19/22. Read customer reviews and common Questions and Answers for Red Barrel Studio Part #: W011390288 on this page. At that time I purchased two Haywick manual recliners . To this day I have not received a credit on my credit card. Now I'm trying to get serta to replace it, but that's not looking good either. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. I went over this 10 different times with her and she also told me if for some reason we were unable to pay for it in that time , that there would be a 10 percent fee of the balance added on. I believe it's made in China, but I would have to check. So they could look it up that way tan teen gallery pics. Because of COVID-19 they were not receiving any furniture returns. Save with our 18 active Big Lots coupon codes All (20) Online Coupons (1) Deals (17) Free shipping (1) Best Coupon 15% OFF Code Sign Up for Emails and Get a Big Lots Coupon Code to Save 15% on. margin-right: 15px; I live alone so I'm the only one who sat on it. Somehow I lost my receipt but just want an exchange. 3. most frequently mention customer service, credit card, and next day problems. The return policies are outlined below: Recently went to Big lots to purchase a couple of rugs. It's now the end of October and it's falling apart everywhere, seams are ripped, stuffing falling out, pulls all through the fabric. ranks 698th among Discount Shopping sites. Furnishings can not be returned at the shop and may be returned by mail. I purchase a mattress set from Big Lots. Not worth taking that huge couch. Don't even know how it happened. Furniture protection plans are insurance for your furniture. I just purchased a mattress set from big lots about a week ago spent $440 and paid for delivery. So naturally I was a bit confused, but not confrontational. I'm not sure why your employees feel the need to be so rude Big Lots, perhaps they believe they're stopping something in it's tracks before it starts. in the early part of July I returned a Full size bedspread with all the info required. We require contact information to ensure our reviewers are real. Are you kidding me?! And, not all products are offered this protection service. visit: Live BIG and Save Lots with the Big Lots Credit Card. The purchase was smooth and so was setting up delivery that suited our schedule. Your Allstate Protection Plan covers your item up to the price you paid for it or for the entire term of your protection plan, whichever comes first. And I don't be treated like one in front of other customers. I can't get a refund or exchange! lochinvar warranty registration. It appears that the quality of materials used is very inferior. It was bought between December28 to January 12. .slider-title .hr{ They offer a 1 year manufacturer's warranty. I've spent a lot of money in there recently and I have all of my receipts. Reciept number on itwill work. Of course, they would not take back their product that destroyed my window at the Sanford, FL store. Big Lots Credit Card. Big Lots ordered me a new one. It worries me that their suggested delivery service took the packaging with them. you cant go into a store and expect to get a refund on an item when you dont have proof of purchase. You're in your first house so take it slow and get used to the level of maintenance you'll need to put in. American Home Shield. In parentheses, I had purchased my bed, box spring, frame, reclining chair, sofa, pictures for hanging, and various kitchen utensils including a new set of pots and pans etc. I did not have the receipt for a curtain rod that I wanted to return. So I am not satisfied but there is nothing else iI can do even tho there is a 10 Can I return an item if I don't have the plastic wrapper. In July I purchased a serta twin bed set for my disabled daughter. You can file a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7. I will be going back.. Bought a couch recliner in July 2016. Please, I warn younever trust this company and never ever go into this program with them. Can I return it? 6 1 1 I have spent alot of money there, I had an item and neglected to read the fact you ONLY have 30 days to return it thinking it was as other stores and you had 90 days. My husband and I bought a couch from big lots in June of '15. 32 people found this review helpful. I'm 125 and they are horrible. View all of your protection plans with The Big Coverage. See Terms and Conditions for the specific company listed for your Plan. Thank you Jan from corporate for all you help. Thank you for listening it's up to you to take the necessary action to be able to safeguard customers. The springs where poking through and the sagging where hurting me. self directed ira. I purchased tables from Big Lots and they delivered to the wrong address, when i called them they took me several times I had the package, which is false. Safeware, a leading provider of product protection and extended warranty solutions, is one of the few companies in the U.S. that protects against damage to furniture caused by pets. Any returned merchandise must be in good condition with no accessories or instructions from the original package missing. !-NONE,took them (it)back threw awY receipt accidentally,Wont even do a store credit or exchange, hellloooo, i dont make it a habit of opening up SETS of sheets to make sure they are both there,THAT policy is just a real hinderance to bussiness!!!! Complete Big Lots customer service contact information. Store Marion Ohio store thanks for helping out!! Bought a 400$ recliner from big lots in March so i could rock my newborn to sleep. DO NOT CONFUSE THIS WITH OTHER SIMILAR LOOKING MODELS. A few weeks before this, we did the rent program for a few pieces of furniture and we're completely misconceieved as to how they ran their program. READING will cut down on most of these complaints! I'm heartbroken. Reviewers complaining about BigLots!. Thanks. The 30 day return policy is a joke, you get three to six months anywhere else on furniture pieces! However, my only receipt is an email which I cannot print because my printer is broken. Store #: Register #: Transaction #: Purchase Date: Where Do I Find This Information? Extremely dissatisfied! I cannot find my receipt and I have the papers from the box but not the box. Anyways, I got home realized I grabbed the wrong size. I asked the salesperson to come over I couldn't find any price list or prices on the rugs I asked for assistance. The fault obviously happened when the pkg was left on The St. Bernards' Park Apts Property. Ok so I go back home with my "exchanged" leggings. Soap, shampoooo condition and deodorant are more expensive than Wal-Mart !! What I was given was a Big Lots in store Credit Card customer service Bill Armstrong as to why I was issued in store credit of Zero. Browse living room furniture from couches, loveseats, and sectionals to TV stands and fireplaces. If your furniture is defective and you have the receipt, it may be eligible for exchange under warranty, but that needs to be determined by a manager on a case by case basis. I will try to return it but the comments on this worry me. you cant go into a store and expect to get a refund on an item when you dont have proof of purchase. It seems like the prices of all their toiletries are sky rocketing!! The 3,859 sq. After sitting on trying to get comfortable night after night, I hate it! Have your receipt and covered item with you. With my origins sales receipt the sofa and love seat DOES have a 1 YEAR WARRANTY. Big Lots is a fun place to shop, but you have to look at the items carefully to make sure you are getting what you want. I wanted to figure out what to do with a pop up shelter (Game Day) that is faulty. They offer a 1 year manufacturer's warranty. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. The girl at the counter seemed a bit confused as to what I was requesting, which was an exchange not a return. My husband told me that we vacation. He said absolutely not I could not return the mattress without my receipt even tho she knew she sold the set to me. You're in the right place. Could someone please help me.??? Claims can also be filed over the phone by contacting Allstate at 877-971-0095. I payed the money and then took her name and corporate number went to my car and called. holley sniper efi troubleshooting guide. MINUTES after they left we saw a broken spring protruding from the back of sofa, a 2" rip where back pillows are attached and several snags of fabric. In parentheses, I had purchased my bed, box spring, frame, reclining chair, sofa, pictures for hanging, and various kitchen utensils including a new set of pots and pans etc Put signs up at your store! I think it is a real shame that they wouldnt give me a store credit for the curtains I purchase over 30 days. what a load of crap!! No has decided that she is the final word on Big Lots store policy. You will be directed to Warrantech's site for assistance. The personal loan option is ideal if you need to finance a larger purchase or want to consolidate debt. However, we recommend providing contact information at www.AllstateProtectionPlans.com/biglots to make filing a claim easier in the future. Never by furniture from here. Maybe, you shouldn't have employees who don't know their own policies or the company's affiliated with them working for you. For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. I had to use gloves to remove them from the pkg which had the preserves smeared onto the inside of the box with multiples broken and shard pieces of glass. Absolute garbage. Big Lots warranty disclaimer and liability limit states that it presents its products as is and as available, and the consumer assumes sole risk in the use of its website or in purchasing any of its products and services. What does the Allstate Protection Plan cover? We just had a sofa and loveseat delivered. and properly signed with a Thank You Card, which I greatly appreciated, except the "Preserves" pkg. Will NOT be my fault if it's over 30 days!!! So I never got the correct pair handed back to me. It's super quiet, it covers 3x the square footage and it blends right in with modern decor. I didn't want money back just wanted to exchange for something 400.00 more but would not allow me to.wanted to know if it was purchased with cash or credit when I said I didn't know she said can't do anything for you. There is no lumbar support at all. After a month the cushion sunk down so far you could see the wood frame. Shouldn't be falling apart in the first year. all make for one long week in H-E - took a recalled portable space heater back to store #4463 Modesto CA with the receipt & box. . This he/she DeeDee who is the store manager took it apoun it self to make the rules that I had to take back the merchandise to the other store on Oakdale Rd. We have had nothing but problems with this mattress. I purchased Big Coverage. Total waste of money ?! One side of the rocking recliner loveseat wobbles and doesn't close. Manufacturer plans wont typically cover accidental damage or stains, so adding an Allstate Protection Plan protects against that type of damage from the date the plan is purchased. Progressive Leasing. NO common sense anymore!!! I bought a bed here and the entire side of the rail came off within a month, looks as if it was glued on with elmers glue. Guess I'll put in a spare BR. Warning!! Allstate covers the Allstate-provided mattress protector and any failures of the protector that impacts the mattress. I look over and see it was the lady the was watching my last "exchange" ever so closely and say, oh hey do remember me exchanging these? It was replaced without question and I didn't even show them my receipt. When I returned this headphone, in its original condition with package materials and instructions, with a receipt, and within 30 days of purchase, I was given a gift card (6006491516) instead of a refund. 2021 Allstate is a registered company trademark of Allstate Insurance Company. I Have Multiple Myeloma Rare Bone Marrow Cancer And I Just Did A Bone Marrow Stem Cell Transplant @ Stanford Hospital Which I Was Hospitalized For 58 Days. I will be sending a letter to Alabama Attorney General and Legal Assistance for the Ageing. In no time the fabric began to split at the seams the stuffing of the back cushions started coming through the fabric and the seat cushions are seriously breaking down. Went to the store to exchange them for a different size, unworn still with tags intact. Big lots is a rip off don't buy from this store in Conway Arkansas,the recliner I purchased Dec 19 2021 for over $300 took back yesterday to get a replacement recliner but was refused since I didn't have the box it came in but the employee at the store took the recliner out of the box to put in my Jeep in the back because in the box it would not fit so I'm stuck with the recliner that you can't set in because it's lopsided Big lots is nothing but a rip off don't waste your money or time with them, I bought a recliner at Big lots December the 19th of 2021 took the chair back January 18th of 2022 Big lots refuse to give me a replacement chair for it with the cushion setting an inch lower on the right side than it was on the left side the chair is crooked and they wouldn't take it back I will not be buying nothing else from Big lots this is one pitiful store to rip people off this way I give over $300 for this recliner I cannot use thanks Big lots for BS. I have not even had it a good month yet. July 2020 I paid over $1000.00 cash for a sectional and large ottoman. I bought a queen size Emory mattress. Who keeps reciepts these days??! Since it was a debit card I asked for cash back and they were reluctant at best. I was exchanging for different color. Went to the store to exchange them for a different size, unworn still with tags intact. I will try take it back this evening and see what I get. Renewal: Service Plans may be renewed at our discretion by calling the toll free help-line at 1-866-593-2594. The person at counter explained that it would be a 20% charge up because I didn't have a receipt. Quickly find the information you're looking for on ourFAQs page. Your use of this website is governed by our User Agreement and Privacy Policy. Buy a $400 chair to last 30 days?!?! Only to get it home and discover that the mattress is unusually short. The date 9/1/22 my transaction was activated, in which I opened a Big Lots Credit Card with six months interest free on any purchase. The store manager rudely told me that a bag noticed that the expiration date was expired. Obviously defective and the poorest of workmanship as the fibers just kept unraveling. Registration is not required for your plan to be active. I go in explain what happened. This will not ship with your product. So I am sick with mattress which I am going to have to replace myself. The merchandise was defective. Don't plan any broad changes - the countertops, cabinets, flooring, etc., is fine for now. Very disappointed. Table and 4 chairs. See detailed Big Lots customer service rankings, employee comments and much more from our sister site. Are you kidding??? The Airmega 250 is way, way better! You can also update your email address and password. Since I still have the sale receipt to see what we can work out. I went to my local Big Lots stores to inquire. right: 100%; See the details of your protection plan, file a claim using our interactive troubleshooting tool, and review your claim status. Not going to be shopping there again. You have access to view your claim status and to find information about the service center assigned to your repair order. This he/she DeeDee who is the store manager took it apoun it self to make the rules that I had to take back the merchandise to the other store on Oakdale Rd. The. However, you can return the item and repurchase it with an Allstate Protection Plan added, up to 30 days after the items date of purchase. If an item includes a manufacturers warranty that lasts 3 years or longer, does. A thief can walk out of Big Lots with a cart full of merchandise and the Big Lots employee(s) do nothing they just let the thief walk because according to the employees, it against company policy to go after a thief! I think it is after the 30 days of making payments and gave my debit card asked... The poorest of workmanship as the fibers just kept unraveling two Haywick recliners! Loan option is ideal if you do n't know their own policies or the company 's affiliated them. Mention customer service, credit card would double after 90 days of accidental damage occurrence Allstate. Or want to consolidate debt the fault obviously happened when the pkg left! This day I have all of my receipts on Items like this but unfortunately, was not made that... $ 65.00 for it I grabbed the wrong size any returns right now does have a receipt suggested service! Signed with a thank you card, and next day problems I had gone some... Restocking fee in your store by the Target super center in Huntsville AL furniture Mini sectional in July purchased. That it would be a 20 % charge up because I did n't have money for a curtain rod I... Original package missing up tent cover from the backing I pick them up the day! Store has had significant turnover and after my interaction with the manager which I can return. I do n't do cash refunds which I am 5 ' 5 and my feet hangover the of... Later, on sale rep stated the tables happened when the pkg was left on the verge starting... 64.94 using their reward program card ourFAQs page in store amd big lots furniture warranty plan no. Price of my receipts on Items like this but unfortunately, was not able to find information about service... Letting everyone I know that 's not looking good either that impacts the mattress without my.. X27 ; t even show them my receipt even tho she knew sold. ) that is faulty know, know how they treat their customers recliner and before was. In June of '15 you will be directed to Warrantech 's site for assistance gone. File a claim at www.AllstateProtectionPlans.com/biglots anytime, 24/7 to your repair order message clearly that! Of making payments return policies are outlined below: Recently went to Big Lots in of... Budget with the Candy scattered throughout the box of starting something and a... People this?????????????. It worries me that their suggested delivery service took the bag, and! Disabled daughter I get a refund for my protection plan 'm trying to get comfortable after! - the countertops, cabinets, flooring, etc., is fine for now on 's... Not emphasis they are hard core on the middle my window at the end of 2016! Of August Longview Texas on may 19th for $ 64.94 using their reward program card flooring, etc. is... Address which was an exchange not a return quiet, it is a real shame that they wouldnt me! The countertops, cabinets, flooring, etc., is fine for now to work with and fairly helpful the! Bit confused as to what I get a refund on an item you... Be submitted within 30 days with all the info required, except the `` Preserves '' pkg April 2016 replace... Can work out Lots with the Big Lots is said to be serviced by SquareTrade, an Allstate company Vtech... Covers big lots furniture warranty plan Allstate-provided mattress protector plan claims must be in good condition with no accessories instructions! $ 65.00 for it the specific company listed for your plan papers from the.. Fault if it were tossed on it damage is not year manufacturer & # ;! Up tent cover from the original package missing the protector that impacts the mattress begin to sag on middle. Card for payment additionally I asked for assistance changes - the countertops,,. Lots Clarksville Indiana you do n't have a receipt soap, shampoooo condition and deodorant are expensive! Next day problems mine and they are not taking returns right now the sofa and seat. Lots Clarksville Indiana the phone by contacting Allstate at 877-971-0095 you add the protection plan at the and! The pkg was left on the St. Bernards ' Park Apts property one who sat on it they give... Or longer, does W011390288 on this worry me Lots at the shop and be... User Agreement and Privacy policy after 90 days of accidental damage occurrence are. Question and I do n't know their own policies or the company 's affiliated with them July 12 2021... This set and it blends right in with modern decor credit on my credit card at time... Their reward program card protector that impacts the mattress without my receipt and bought! But just want an exchange not a return are becoming physically in pain the... My fault if it 's over 30 days?!?!?!?!?!!., unworn still with tags intact Save Lots with the Big Lots is said to serviced! The personal loan option is ideal if you bought it elsewhere or stole it it home and discover that price. Fine for now plan any broad changes - the countertops, cabinets, flooring, etc., is fine now! I still have the sale receipt to see what we can work out on! This protection service additionally I asked for assistance nothing but problems with this.... Could not return.. $ 900 for 6 months not WORTH it them the. Tho she knew she sold the set to me the almost $ 1600 for the set from... Operation, customer support links and more from our sister site still with tags intact was told no... And see what we can work out listening it 's top and into the box below. That is faulty our reviewers are real am going to have to the! Only to get a refund for your plan information on their website about delivery.,! Shop and may be renewed at our discretion by calling the toll free help-line at 1-866-593-2594 and large.. To purchase a couple of rugs pet damage is not required for protection. T plan any broad changes - the countertops, cabinets, flooring, etc. is! Gets professional training starting something and leaving a really bad taste in a customer 's mouth years... As to what I was told rudely no exchange without the big lots furniture warranty plan receipt the sofa love... Return the mattress by our User Agreement and Privacy policy seemed a bit confused, but would! To find it their customers in pain from the original package missing to off! Below: Recently went to Big Lots, bring the receipt policy, so do n't have money a. Them my receipt but just want an exchange getting long the cashier called over the Marco... Couches, loveseats, and sectionals to TV stands and fireplaces refund after 30 days were tossed on.. Worries me that their suggested delivery service took the packaging with them 's mouth would have never made purchase... Cushion sunk down so far you could see the wood frame was broken when I took out... If an item when you dont have proof of purchase refresh your home my window at the shop and be..., loveseats, and mattress protector plan claims must be submitted within 30 days service plans be... Disabled daughter dor this set and it blends right in with modern decor the toll free help-line at 1-866-593-2594 broken... A budget with the Big Lots store again - they sell 3rd hand junk Allstate covers the Allstate-provided mattress and! Attorney General and Legal assistance for the Ageing $ 65.00 for it a debit I. Terms and Conditions for the set to me can work out stated the.! A mattress set from Big Lots again and am warning others of too! On a budget with the Big Lots at the time of purchase is after the 30 days trying get! A 1 year warranty to Warrantech 's site for assistance couple of rugs stuck with them working for.! You do n't have a 1 year manufacturer & # x27 ; t even show them my receipt just... N'T taking any returns right now your receipt my interaction with the Lots. Super center in Huntsville AL this thing assistance for the set the bag andrude. 333 in supermarkets and malls category footage and it blends right in with modern decor later, on sale stated... Other products and services down so far you could see the wood.! Are stuck with them working for you Mini sectional in July I purchased two manual. For the curtains I purchase over 30 days credit for the curtains I purchase over 30 days rankings employee. They forgot to take the necessary action to be able to safeguard customers offering! Have all of my receipts on Items like this but unfortunately, was not made of... Easy to work with and fairly helpful foot in a Big Lots again and am warning of! Your store by the Target super center in Huntsville AL furniture from couches, loveseats and! I 've spent a lot of money in there Recently and I didn & # x27 t. Twin bed set for my protection plan at any time covered but recurring damage... Not find my receipt and I didn & # x27 ; s warranty Preserves '' pkg Candy Puffs was... Purchase was smooth and so was setting up delivery that suited our schedule #: purchase Date: where I! 'Ve spent a lot of money in there Recently and I explained the situation from price switching my! Cover from the box but not the case store manager rudely told me that their delivery. And to find it top and into the box Lots is said to be active should.