The red lever just broke on my 0147/0148 Sunbeam. The shaft is white, and you get all three-color faucets. I think my sister wasted her money for us. We've designed six unique living rooms inspired by our favorite feature films. Take out the pastic componets on the top of the cooler so you can see the satinless cooling basket. The Sunbeam water cooler is a product that provides both hot and cold water and is a good fit in the home or office. I purchased one of these beauties as well. The only problem we didn't have was the breaking off of the hot water handle. may your handles stay solid and your water cool, Thank you. Has anyone tried reporting to the better business bureau? ENERGY STAR certified water coolers use about 22 percent less energy than conventional models. also my inside tank has warped a little but it hasn t leaked . No problems. If anyone can help me on getting a filter I would be greatful! Make sure it is plugged in appropriately. Once you've sanded, wipe the area to remove any dust or residue. Since I didnt have the receipt (it was a gift), he asked where it was bought some stores have an understanding with Prestige that the customer can take back the product and Prestige will reimburse, even without the receipt. Barry. BOTTOM LINE: 4-5 months later, still no part and still no usable cooler. BRITA Water Filter & Chiller WF6000. I am looking for replasement filter for my system Model # YLO. i also want to know how the heck you place a 5 gallon bottle on this thing without spilling it all over hahahahis there a top the pops on the bottle ???? I definitely will NOT buy another Sunbeam Product. Finallygot hot water tap replacement after calling yet again! They said they would ship out a replacement. I was going to try vinegar. I bought 3 red knob (since they broke so easily!) > But it started leaking again within the hour. Thanks for all of your concern. You pay postage, you can have em. As long as you take good care of your water cooler, you should be able to prevent future problems from developing. But it did take 4 months, they were out of stock when I called to order. I AM SEARCHING FOR A MANUAL SHOWING HOW THE PARTS FIT TOGETHER. Does anybody have a number to contact them? Thanks. If that doesn't work and the spout or spigot is the problem, you'll need to replace them. What idiot is in charge of this fiasco? Get a cooler with a stainless steel tank, and you won't have any taste issues. Marylou. Anyone know where to get the replacement hard gasket thing? My knobs broke twice, I thought that my children were breaking it. The manual is useless. does anyone know how to get replacement filters for the water cooler, since i can't find any info on line and kmart, where i bought the thing doesn't have them. We really love our cooler and have only had tap problems with our cooler. called the 800# they said its normal and to use vinegar and hot water and to flush it out. "Peace from the Northeast" In March 2003 I purchased a water cooler from a local store that came from them. I had followed the 1-877-383-6399 person's suggestion of: Thanks. Well, I have an update on this post of mine. How do you keep the water leaking out from the top(there isn't anything creating a seal between the unit and the jub)? I hope you have started to see the benefits of the changes we have made to our customer service and the significantly reduced wait times. I finely found a pdf file of the manual for model YLr2-5-87h3 water dispenser.if anyone needs it contact me at shetazgeo1@rcn.com If anyone know where i can get a replacement part for this model i need the plastic part that bottle sets in has nob thing on it that the casket attaches to mine is warped, The model number for my Sunbeam water dispenser is: YLR2-5-90CH3. There you will find the parts listed that they offer. Water wouldn't come out of the taps - check. I am a call center manager and he reminded me of the call peak times in all help desks. PLEASE !!! There is no number to call on the water cooler and I found yours on the internet. the machine itself is not build to keep up with this higher waterpressure now and will start leaking as long there is water in the bottle. There is no safety on it and it's not red but if it will solve the problem, maybe people should look for it. I'm going to try to contact Sunbeam, but am wondering when the handles are going to break or our kitchen is going to floodmaybe it's better to trash it while we're still lucky?!?! Life should have as few 'Natashas' in it as possible. my white knob broke and when the hot ware is on my cold ware is hot too! WATER WILL NOT GET COOL IN THE TOP, WOULD LIKE Why dont you read your user manuals guys.it tells you where to call for parts or problems. Bought one about a year ago. 1-800-458-8407. Heh heh heh heh heh, snort giggle heh hee hee heh Comes Red with child safety lock, recommended if you have kids in your household. TO KNOW WHAT I CAN DO ABOUT IT.I,AM STILL LOOKING FOR MY RECEIT.I PAID 119.99 IT WAS ON SALE. AND WHEN i PUT ON THE METAL VALVES THEY WORK BETTER AND EASIER TO USE. We have the Sunbeam YLR2-5-90CH3 and it leaked a third of the bottle all over the kitchen floor. Worked fine for several years..until we moved. This may be the cause or culprit for the mildew in between the sections. Put the jug onto the water cooler and fill up all 3 reservoirs. It is about 2 1/2 years old. So here's the plan. Two of my spigots broke on this cooler. Wait for 10 hours before you open the drain plug because the hot water drains out first and may cause injury. Good luck, everyone! Sincerly yours Dorothy, WHAT YOU CAN DO IS BUY 4 OR 5 OF THEM THE SAME TIME,AND THAT WAY YOU WILL HAVE SOOM PARTS OR DO LIKE ME SEND IT TO THE DUMP AND GO BUY ONE THAT DOESN'T HAVE Sunbeam name on it.thates the best way out, and it will save you soom money and a lot of stress. Actually, the price point suits us - anything with a real warranty is priced at around $300. Burt. thanks. I hope this will give you a way to test your. This machine has always leaked out the bottom, even if you're careful to keep the water in the bottom of the fridge mopped up. I bought a sunbeam water cooler about 2 months ago from home depot. dee . turn the red cap around so the bottom curved part is facing in toward the cooler ,now use a standard bottle opener or can opener used for metal caps and put the tab of opener under red cap and pick up as if you are openimg a bottle of soda and it will work perfectly. Have called several times and were told that we should call back in six weeks and that they could possibly tell us at that time where they were handled but would not guarantee they would have the info. Does it go away? Option 1 - Check that your water cooler is plugged in at the wall socket and that the mains power is turned on (a surprisingly common cause). I last talked with Nicholas about some needed parts. We bought one of these infamous Sunbeam Water coolers several years ago from Home Depot. http://www.newsome.org/Photos/TechforGrownupsWhatisTwitterandWhyYouMig_117C7/watercooler.jpg,http://www.watercoolerproducts.com/images/bluetomlinsonsidassembled.jpg. A bad heating element and overheating could be to blame. They are unreliable. Any help : Junkmailx@mac.com. I unplugged it for an hour. 1-800-435-1250. I live in Ontario and love a device that combines several things into one. The galvaized strapholding the hot water tank and heater elements were completely rusted out! My mom's cooler drain is leaking, I tightened it but still leaks, and yes, we lost 3/4 of the water in the bottle on the floorNot a pretty sight. The operator told me since the cooler is more than 2 years old it is not in warranty. I got a fast reply and fairly fast replacement for the knobs. RustyBrick is a New York (NY) Web construction firm specializing in customized online technology that helps companies decrease costs and increase sales. When I was shopping for a cooler, there was a GE model there, I guess I should have gone with them. This is important for safety purposes as well as for addressing the issue in a timely manner. I ordered extras so I wouldn't have to go thru this all over again in the near future. Periodic sanitization of the cooler is also required and kits to do so are available from the water vendors. Fortunately, this is a relatively easy issue to check. Goods ordered from Canada have 1 rate of shipping and this does include item tracking. Warm room temperature water - check. Then im gonna re-fill the tank and try it out. Only had it a few months when this happened. Cheers Bring the cooler outdoors, and remove the (2) screws securing the safety strap on the right-rear side - midway up. And now one of its 3 functions is useless. For those who have allowed the Sunbeam water cooler to freeze up without draining, using the small hidden drain in the back. WHEN THAT HAPPEN YOU WOULDN'T BUY FROM THEM WOULD YOU. My model number is ylr2-5-96h2. He has read them in the past and there are 9 agents there taking calls but it did take me 25 minutes to get through. Thank you. I purchased serveral knobs to have for extra and so far it hasn't broke again. i'll try the 877 number listed above. Additionally, this water cooler also has filters which make the I was looking for a number to order parts for our water cooler. I haven't broken ours (yet) but certainly wouldn't replace it with the same defective part. To rectify you flush vinegar through the unit and CLR if vinegar does not work. Please post. Go buy another one! As for the bad taste, if it is a water cooler with a plastic tank, that will explain the bad taste, most of the time the plasic gives the bad taste. Our office has a Sun Beam Water Dispenser and like many above, our hot water handle broke. > 1. We had our Sunbeam Water Cooler Hot Tap break after a year. This is ridiculous. You should make sure you replace your water filter regularly. Imported by l'image home products ,montreal,canada h2n 2j2e-mail/correo elec:service@limagehomeproducts.com ..555 chabanel st.west.suite 700 montreal quebec,canada.h2n 2j2. 1-800-786-2326 manufacture-elite classics 1-800-890-4076 star-elite/chantel corporation-1-877-383-6399. GOOD LUCK..BILL. Then turn the switches in the back of the cooler off. I WENT TO A LOCAL HARDWARE STORE (osh) AND PURCHASED METAL VALVES. Hold down both spigots to flush the system Load the 5-gallon bottle on top of the water cooler Drain 2-3 cups of water out of the red spigot (if you have one) to prime the hot tank You can now plug in the water cooler Turn on the hot tank using the switch on the back of the cooler You will have hot and cold water in about five minutes! I'm getting frustrated with it. Hope this helps someone avoid the frustration and hair-pulling that some of you seem to have experienced. I have to say how disappointed I am that you have allowed one of your licensees (L'Image Home Products of Montreal, Canada) to besmirch your good name by not providing service for a product they imported using your name. Or you can do it the hard way, and take it apart like myself.. Hi, Is it possible to get a replacement part? www.google.com Is there a number I can call the company. I'm happy to say that I finally received my nozzle and it is working perfectly. Any ideas? The replacement parts arrived today! I love the little fridge option, which goes as low as 38F and keeps my beverages frosty. Let the Vinegar sit inside the cooler for a couple of hours. No customer service and unreliable appliances! No. ), then melting and leaking out between the door and the door gasket. Sincerely, I'm another one that's sprung a leak. Heh heh heh heh heh, snort giggle heh hee hee heh, I recieved a heater/ water cooler for my cabin in the north last Fall and missed the small drain at the back of the unit. I see many people have this same problem. Slightly adjusting the temperature dial on the back could do the trick. Appliances-Kitchen. We tested to find out what it is and after filtering the water through a brita it tastes much better but I'm not going to filter each cup after purchasing a dispenser. thanks for the quick reply, Thanks. Call Us. I am quite frustrated and would never have bought this water dispenser if I had seen this web page first! I purchase my Sunbeam water cooler from Fry's and they have no support with this unit either. Get Instant Access to eBook Sunbeam Water Dispenser Replacement. (i found out by testing a empty bottle with putting airpressure on it) about that its the way that as long the bottle is originally closed and can create vacuum with hair crack closed by the water about its specific gravity .. it will not leak. However, a pair of vise grips locked securely to what's left of the base of the red handle works great. I was on hold for about 10 minutes (so you have to be a little patient) but so far everything seemed legit. Water still not very cold (cold water thermostat set at 5-6), fridge cooling plate still ices up, and water still overflows tray. I was told they don't sell internal parts. solution; remove the water bottle and drain the basin utilizing the hot or room temp spigits,remove the casket and the basin cap to inspect the ice formation. THERE IS AN ENTERPRISING GUY ON EBAY SELLING REPLACEMENT HANDLES FOR $2.95 EACH!! If you want to know how to load a refill bottle without spilling, check out this video: http://www.youtube.com/watch?v=jxmNlsy3uUM, I have the same cooler as above mentioned model#p826029 reg.jpg can you tell me were do i go to get this gasket or any other part that i may need. The thing in the neck of the cooler is nowhere sharp enough to puncture the cap on it's own. I was given a Sunbeam customer service phone number, that I am hopeful will be my solution to my broken handles. Drain the water. Leaked about 2 gallons on my hardwood floor. Has anyone been successful at removing the terrible taste? The problem was an air lock in the piece of pipe that goes to the nozzle. 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