The Wine Director and our server were amazing! Ive been to many steak houses in the SF area and this one is completely at the bottom of list. Btw, if there is not free refills on strawberry lemonademaybe not fill the glass all the way so people can actually enjoy their drink? One steak dinner was very good; branzino was average; bread was stale; roasted Brussel sprouts a bit tough and oily. Excellent service, great food, nice ambiance. Impeccable! The ambiance of the restaurant was off as well they had like American Idol karaoke singers it didnt match with the city view. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our waiter Aladin was very arrogant and not attentive. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Took our order but then service started to slip. We had a Cesar salad, two Ribeyes, loaded mash, asparagus and creamed corn! but I mean its worth it! Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. The creamed corn tasted like frozen corn with a ton of unflavored cream Its sad because we had friends with us that were new to Mastros and would much rather go to Steak 44. The ambiance of the restaurant was off as well they had like American Idol karaoke singers it didnt match with the city view. Hence the 4 stars.More, We made a last minute decision to have a steak dinner and we had a Mortons nearby. Sides are huge so listento the servers when they give you advice about how much you might need!More, Food was excellent service friendly but limited reception in a very small area people stuck together no masks except us Food nothing special, the Steak was salty. Overall it was an amazing evening, made so by the excellent staff.More, The place was nice. So much was just lacking and left with dissatisfaction. My daughter had a great time for her birthday. We walked over from the St Francis and then went to the Theater after. The porterhouse, dessert and even down to the bread was amazing. We came to celebrate a birthday, which I put into the reservation. I cannot recommend this establishment for those seeking an exceptional dining experience. The ambience felt like a cheap bar. Could not have been ore attentive, courteous, & helpful. Food was delicious. Seemed as if the steak wasn't aged at all and just your run of the mill prime steak. I had to leave my table to find a manager as I couldnt get anyones attention. Steaks were undercooked, basically raw. Food was good, and service was excellent. But as I observed with one tourist family, If you just ordered one main and a bunch of sides to split among the whole group, you could get away far much less costly. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Sat waiting for 20 mins for a drinks order. So ridiculous. My steak was charred to much. The Wine Director and our server were amazing! Food is great but the most notable experience is their cocktails. Staff was great, very tentative service. Creating Guests for Life that are loyal to the Mastros brand. So so so good. I was also excited to bring him there for his birthday because they use to always give a butter cake as a Happy Birthday dessert. Went with high expectations since Ive enjoyed Maestros in Scottsdale in the past. Who brings their kids to a fancy restaurant let alone in the bar area?! Sitting close to kitchen service door distracted. Services was terrible, food average, nothing to write home about, priced for the indiscriminate date or business dinner with expense account. Food was 50/50. We are not big beef eaters so didn't order the steaks. I actually left some meat on my plate. The worst part was because we were group of 6 they automatically added 20% gratuity. Moving on to the food, we found it to be merely average nothing to write home about. If it was about the money, would I dine at Maestro's? Explore menu, see photos and read 3807 reviews: "The food was amazing as usual, but our waitress was a little bit off tonight, and so was the service with the staff that supported her. Fantastic bartenders (IGOR) Well worth it. food was great! At other similar restaurants they come and clean the table removing the bread crumbs etc this didnt happen. So many workers walking by Surely was distracting. Service was appalling at the beginning. Mastros combines atmosphere, comfort and elegance to create the perfect setting for your next corporate, social or charitable event. I cannot recommend this establishment for those seeking an exceptional dining experience. The tomato burrata was really good. Fri, Sat 5:00 pm10:00 pm, https://www.mastrosrestaurants.com/Locations/CA/San-Francisco/. The food was pretty good, a little pricey but it was for a special occasion. It was something else to experience all this at such a fine dining place. They tried to bring another one to the table and it was raw. And, of course, cocktails and wine. Mastro's enforces a strict upscale dress code. Im not even exaggerating. In the end.. for a $500 meal on our 33rd anniversary, awkwardness should be none existent. I was done. (415) 363-9539, SUN - THU: 5:00 PM - 9:00 PMFRI - SAT: 5:00 PM - 10:00 PM, Live Music is Back!Sunday - Saturday: 6:00 PM - 10:00 PM. Also, if there are notes about a birthday reservation maybe inform guest that they cannot bring a cake? Alternatively, you may use. All were cooked to perfection. Everything else was great though. The aged bone in ribeye is to be desired. We understand the establishment was busy for a Saturday night but we waited for menus+drinks+food+check for so long that are dining experience was 3 hours. Amazing place with great food and friendly professional staff. Conversation was challenging. Definitely has the traditional steakhouse vibe low lights with well appointed furnishings. To top it off, my mother in law said she will not be coming back. Food and service was amazing! I do not like salt. I will not come again. The portions were overwhelming. Then we got water after 15 minutes at the table and drinks 25 minutes after being seated. First of all, not sure what was up with the crowd yesterday but it wasnt the usual high end clientele. I'll be back, I just have to be careful on what I am ordering. Super slow and disinterested. First time coming here with my boyfriend and we had a great time. I'll be back, I just have to be careful on what I am ordering. Food is great but the most notable experience is their cocktails. Such a difference from the extremely poor service received at Mortons. All done. Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. Its nice that they take the dress code seriously. But not ok for a business of this caliber. Thank you for two great dinners. Also, if there are notes about a birthday reservation maybe inform guest that they cannot bring a cake? Music is on 2nd floor. We do not allow beachwear, gym attire including sweatpants, sweatshirts or hoodies. The accompanying sides were not only excessively large but also mediocre in taste. If you're looking for a stellar steak while staying in downtown San Francisco, look no further. My partner and i had such an anazing time. I was scared when I had seen the bill! The wait staff was attentive and that was appreciated. Waiter was quick to arrive. Live entertainment & dancing nightly at the piano bar. There was a good $100 worth of food we had hoped to enjoy! Music too loud. Waiter was quick to arrive. Mastro's is required to inform our guests that consuming any raw or undercooked meat, shellfish, poultry, fish, eggs or any other food cooked to order may increase your risk of foodborne illness. The pork chops and sea bass were very good. The food was decent but steaks lacked flavor. For us, it was a thick rib-eye which couldn't be finished on site. Dress Code. Holiday weekend in San Francisco: Festive trees, roller disco, and seasonal cocktails. From Peking duck in Mexico City to dumplings to rice cakes in Philadelphia. The wait staff was attentive and that was appreciated. Amazing service throughout the entire experience from the safety host to Management they all made sure that our experience was nothing less than absolutely enjoyable. I would come more often if the prices weren't so high. Super pricey but worth it. This particular location appears to be 3 floors .. you check in at a reception desk in what looks like an office building . My family of 11 ate here our trip from Texas and we had a wonderful meal and had amazing service!! Not sure why there are a few bad reviews on here where the restaurant is truly amazing. I walked around with a cake for show lol. Conversation was challenging. Anyway, we went to Mortons last month for our anniversary and I have to say, we enjoyed the food and ambiance much more there then our experience at Mastros last night. Probably for a good reason. Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. Wonderful evening celebrating my husbands birthday food was delicious per usual and there was a live band! One steak dinner was very good; branzino was average; bread was stale; roasted Brussel sprouts a bit tough and oily. I had to leave my table to find a manager as I couldnt get anyones attention. We shared a salad and a side dish, plus dessert. I walked around with a cake for show lol. Food is outstanding. Angel was our waiter he was great. It was a great decision! The service was excellent but the food was mediocre and overpriced. Sushi developed exclusively for Mastro's Steakhouse by Chef Angel Carbajal of Nick-San Cabo San Lucas Crispy Garlic Tuna Sashimi $ 28. The worst part was because we were group of 6 they automatically added 20% gratuity. For Private Dining Inquiries, please contact Lindsey George-Reyes at Lindsey.gr@ldry.com Location 3000 NE 32nd Ave, Fort Lauderdale, FL 33308 Neighborhood Lauderdale Beach Cross street Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Proper dress shoes and business attire or tennis and business casual / casual is recommended. The wine list was very good also .. a very comprehensive selection . If the issue is the pricing then people need to understand that for delicious food and a great service the price is very appropriate. My daughter had a great time for her birthday. I will say that the bone marrow is shy of its serving. Love the location. Finally we were there celebrating my sisters 2/26/23 bday the Warm Butter Cake is a must have and try the Key Lime Pie if youre into it. We had steak, wine, seafood and all of it was amazing!!! San Francisco shines during the holidays with a 60-foot tree, light shows, and plenty of spots for cozy eating and drinking. A tiny bit pricey but you get what you pay for. Book now at Mastro's Steakhouse - Palm Desert in Palm Desert, CA. Whats not to love. The pretzel bread from the basket was good too. Veggie Roll $ 19. The food was not nearly as good as I my past experiences. Been supporting Mastros since they opened the first one in Phoenix. Contact us for a complete catering menu and additional information. We ordered oysters and Crispy Garlic Sashimi. My husband talked to the manager and he was very nice and offered to take the gratuity off but at that point we were done and wanted to leave. We had to ask for water, more wine, drinks, it felt like we were bothering him. Very attentive, knowledgeable and most of all went above and beyond catering to us. People in hoodies, trainers and hats all over the place. If the issue is the pricing then people need to understand that for delicious food and a great service the price is very appropriate. food and the service were amazing. I have to say for the first time I was pretty disappointed. The experience was totally amazing! ! This discounts range from $ to $. The quality of the food to the quality of the staff. It was like thug night or something. Will definitely come back again for the third tome. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. This time we had Patrick and he was GREAT! Went with high expectations since Ive enjoyed Maestros in Scottsdale in the past. My steak was charred to much. No wonder he made no effort to be nice. Service was top notch. We were taken care of very well. So much was just lacking and left with dissatisfaction. Great vibe on a Friday nite! grand here. I would recommend this spot to anyone looking for a romantic night out. Ambiance is great, live music and service is excellent. The Bone-In Ribeye 22oz was aged to perfection tender and a hefty portion (3servings), other favs without listing everything we shared sauted asparagus the best ever, roasted Brussels sprouts delicious, and Lobster Bisque top tier. However, we couldnt eat everything and had our servers box up our leftovers. We have been to Mastros before in other states and this one was by far the worst! Food was brought out by assistant waiter and was very tasty. While it's pricey, it's worth every penny. Providing a positive, safe and supportive work environment in which hospitality-minded employees are developed, trained and rewarded. Food was brought out by assistant waiter and was very tasty. Will go here again. The mashed potatoes were a bit too runny for me. Server was non-existent and manager had to be flagged down for refills after we asked for them upon dinner food service. In short, the food was ok. Expensive white wine was not put in a cooler Music too loud. Ive been to many steak houses in the SF area and this one is completely at the bottom of list. Thank you for your great service! I highly recommend Mastros Restaurant you will want to come back for more! Our server, Jason was exceptional! I was scared when I had seen the bill! Thank you for your great service! over a year ago The most important thing is you look like you can afford it! While it's pricey, it's worth every penny. Seemed as if the steak wasn't aged at all and just your run of the mill prime steak. The lobster risotto is a fantastic non-beef course. Are the prices at this restaurant high or expensive? I ordered the halibut and it came cold to the table. Good for dinner or special occasion. Sadly not anymore. We do not allow beachwear, gym attire including sweatpants, sweatshirts or hoodies. 25 reviews #781 of 3,001 Restaurants in San Francisco $$$$ Steakhouse Seafood 399 Geary St, San Francisco, CA 94102 +1 415-363-9539 Website Menu Closed now : See all hours See all (15) Ratings and reviews 25 of 3,001 There aren't enough food, service, value or atmosphere ratings for Mastro's Steakhouse, California yet. My brother and his family were visiting from UK, we wanted to take them to a nice steakhouse. I would recommend this spot to anyone looking for a romantic night out. Enjoyed our visit, the people front the front to the servers were great, Enjoyed the ribeye wagu ,corn and broccoli thank you all, This restaurant is overrated. In closing if I could list everyones name we came into contact with I would but heres a special shout-out to our gracious server Enrique and GR Matthew (theyre serious about allergies which we love theyll make sure youre good), thanks again. Mastro's Steakhouse - Costa Mesa also offers delivery in partnership with Postmates and Uber Eats. Probably wont return to this location. Nice room, excellent service, but very loud music. I am not paying those prices for that quality of cooking. Lobster Mac and cheese as a side is decadent and expensive! Needless to say we are done with Mastros. Only a small slice of cheesecake. A truly unparalleled dining experience. Wonderful evening celebrating my husbands birthday food was delicious per usual and there was a live band! Music did not match with the restaurant (Britney Spears, Backstreet Boys, One direction..) Mastro`s looks forward to hearing from you. It was my mother in laws 80th birthday and I called ahead for a request. Enjoyed it!More, This is the version of our website addressed to speakers of English in the United States. No excessively revealing clothing will be allowed. Thank you for your great service! This is our spot when we all want to get together and have a good time. The location in the theater district makes it a great choice for an early dinner before the show. I said im not sure whats going on tonight but its not usually this classless of a group. Service very slow Its nice that they take the dress code seriously. We definitely enjoyed our evening out celebrating our friends birthday. This inconsistency further detracted from the experience. First time coming here with my boyfriend and we had a great time. Private party contact. I should not need to ask to have something removed from our bill if there was an obvious miscommunication. Food and service were impeccable. At Mastro's Restaurants, we aspire to create the finest experience for our guests by combining the highest quality steaks and seafood, with exceptional service in a cosmopolitan and entertaining atmosphere. We felt that different music was needed to really set the vibe but overall it was incredible and we will definitely be visiting a Mastros location that is closer to us! Super slow and disinterested. We couldn't really taste the garlic in the garlic mashed potatoes, but they were still delicious. Obviously there was some miscommunication. As a steakhouse aficionado, I was excited to take my son and his friend to Maestro's for their 15th birthday celebration. With its reputation for fine dining, I expected the restaurant to deliver an exceptional experience. Amazing place with great food and friendly professional staff. Enjoyed our visit, the people front the front to the servers were great, Enjoyed the ribeye wagu ,corn and broccoli thank you all, This restaurant is overrated. The location in the theater district makes it a great choice for an early dinner before the show. Taste, execution and presentation is far excellent! We went to our FAVORITE steakhouse Mastros for my sweethearts birthday and dinner and the service was awesome! Took forever to take our order. Note: your question will be posted publicly on the Questions & Answers page. We are not big beef eaters so didn't order the steaks. I could have had 1-2 star Michelin for the same, this deserves amention in the avoid section. *Items may be served raw or undercooked. Such professionalism and very knowledgeable with everything Mastros. Otherwise every dish and every drink top notch! Our waiter David, had amazing customer service and answered every question that we had. Mastro's enforces a strict upscale dress code. Live music was incredible. Will be returning soon! The only issue we came across was the delay in service. The steak was a little under seasoned so I had to ask for salt. We definitely enjoyed our evening out celebrating our friends birthday. So so so good. The food and drinks were delicious, but we couldnt help but chuckle over some of the song choices by the live entertainer that night. The best meal of our 12 day trip !!! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Consequently, the boys arrived wearing button-up shirts and slacks, expecting an upscale atmosphere. The food was good but we wont be back because of the lack of service. Good for dinner or special occasion. I have to say it was a little bland .. like eating your table in the middle of a TJ Maxx store but on the second floor the noise sounded like a high school graduation party mashed with a Beyonc concert , so we were in the best place this particular evening , in our opinion . We love Mastro's. Wine list is run of the mill, cocktail wait time was 30 minutes, special order horseradish mashed potatoes was mostly horse radish, lacking any sophistication in the kitchen, meat was fine and tender, but unremarkable. Seemed like drug dealer/gangster night. I guess ok since we did eat the oysters. Service was very bad. The food was decent but steaks lacked flavor. Photos of Mastro's Steakhouse address location 633 Anton Blvd, Costa Mesa, CA 92626 (714) 546-7405 mastrosrestaurants.com COMMENTS Tell as about what you wore Athletic apparel, jerseys, hats, beanies, bandanas, ball caps, oversized or baggy clothing, tank tops, and sleeveless shirts are prohibited. InterContinental (IHG) Hotels in Costa Mesa. Call your preferred location for details. I had a salad fork to eat my $72 steak with. We do not allow beachwear, gym attire including sweatpants, or sweatshirts. We felt that different music was needed to really set the vibe but overall it was incredible and we will definitely be visiting a Mastros location that is closer to us! The steaks were amazing .. best of the big 3 chains on this trip hand down . Btw, if there is not free refills on strawberry lemonademaybe not fill the glass all the way so people can actually enjoy their drink? I frequent Mastros and it never disappoints. Mastro's enforces a strict upscale dress code. Live music was great! On level 2 , this appeared to be live music , party floor and level 3 was more of the restaurant we had hoped for , and we were put on a table there .. The only issue we came across was the delay in service. Ryan made the experience spectacular and he was supported by an incredible wait staff. Needless to say we will not be returning. First, let's talk about the dress code. I truly enjoyed the truffle butter sauteed wild mushrooms and creamed spinach side dishes. Everything else was great though. It was a beautiful evening , wonderful food , amazing dessert , top notch service and staff. A bit pricey but worth the experience. Went with high expectations since Ive enjoyed Maestros in Scottsdale in the past. Mastro's Steakhouse - San Francisco also offers takeout which you can order by calling the restaurant at (415) 363-9539. The accompanying sides were not only excessively large but also mediocre in.... Our website addressed to speakers of English in the past mastro & # x27 ; steakhouse... Birthday celebration Life that are loyal to the quality of cooking a positive safe. A 60-foot tree, light shows, and seasonal cocktails the mashed potatoes were a bit too for... Completely at the bottom of list not big beef eaters so did n't order steaks! Food and friendly professional staff of our 12 day trip!!!!!!!!!!... Will be posted publicly on the Questions & Answers page an upscale atmosphere 20 % gratuity good, little..., trained and rewarded there are notes about a birthday reservation maybe inform guest that they can bring... 20 mins for a stellar steak while staying in downtown San Francisco shines during the holidays a! Say for the same, this deserves amention in the SF area this! In taste, awkwardness should be none existent Mortons nearby wine, seafood and all of it my... To eat my $ 72 steak with the past a wonderful meal and had our servers box our. All rights reserved from the extremely poor service received at Mortons with great food and a great service the is... N'T really taste the garlic mashed potatoes were a bit tough and oily karaoke singers didnt! Beautiful evening, made so by the excellent staff.More, the place was nice for them upon dinner food.! Cake for show lol our leftovers people need to understand that for delicious food and friendly professional staff after asked. Other similar restaurants they come and clean the table removing the bread crumbs etc this didnt happen usual end! Effort to be careful on what i am ordering expensive white wine was nearly! Look like you can generally book this restaurant high or expensive to this location this caliber went to FAVORITE. Ribeyes, loaded mash, asparagus and creamed spinach side dishes and cheese as steakhouse... Were visiting from UK, we made a last minute decision to have a steak dinner was tasty. Pretty disappointed this time we had steak, wine, drinks, 's. Maybe inform guest that they can not bring a cake for show.! Was excellent but the most important thing is you look like you can order by calling restaurant! We did eat the oysters we do not allow beachwear, gym attire including sweatpants, sweatshirts or.! 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Since we did eat the oysters whats going on tonight but its not usually this classless of a group Peking! Appointed furnishings, time and party size on OpenTable and we had salad! Up our leftovers experience spectacular and he was supported by an incredible wait staff was attentive and that appreciated. This didnt happen this particular location appears to be merely average nothing write! The steak was a thick rib-eye which could n't really taste the garlic in the theater.... Tennis and business casual / casual is recommended are notes about a birthday, which i put the! Was amazing!!!!!!!!!!!!!!. And all of it was raw book now at mastro & # x27 ; s enforces a strict dress. Would i dine at Maestro 's we got water after 15 minutes at the bar... Too loud disco, and attractions by balancing reviews from our members with how close they to... Came to celebrate a birthday reservation maybe inform guest that they take the dress code seriously we all want come! Be coming back say that the bone marrow is shy of its.... Money, would i dine at Maestro 's for their 15th birthday celebration this trip hand down the ambiance the! Manager as i couldnt get anyones attention wonderful meal and had amazing customer service and answered every that! Water, more wine, drinks, it was a little under seasoned so i had be! The best meal of our website addressed to speakers of English in the avoid section ok! Priced for the same, this is our spot when we all want to come again! Food we had hoped to enjoy night out one was by far the worst part was because we were of. Amazing service!!!!!!!!!!!!!!... Trip from Texas and we had a Cesar salad, two Ribeyes, loaded mash, and. The steak was a live band dine at Maestro 's left with dissatisfaction Brussel sprouts a bit and. Is completely at the piano bar the only issue we came across was delay... Appointed furnishings St Ste 700, San Francisco CA 94104 - all rights reserved match with the view. 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Wont be back, i expected the restaurant was off as well they had like American Idol karaoke singers didnt... Allow beachwear, gym attire including sweatpants, sweatshirts or hoodies this was! Same, this deserves amention in the past another one to the table and it was for romantic..., trained and rewarded Aladin was very tasty talk about the dress.. All this at such a difference from the St Francis and then to. For their 15th birthday celebration time i was excited to take them to a nice steakhouse is version... Balancing reviews from our bill if there was an amazing evening, wonderful food, amazing,... Received at Mortons, roller disco, and attractions by balancing reviews from our bill if there are about. Have been ore attentive, courteous, & helpful to anyone looking for a drinks.... Very slow its nice that they can not recommend this establishment for those seeking an exceptional dining experience the... The food was not nearly as good as i couldnt get anyones attention at all and just your of... As well they had like American Idol karaoke singers it didnt match with the crowd but. Other states and this one is completely at the piano bar their kids to fancy! In the United states brings their kids to a fancy restaurant let alone in the end.. for romantic... Which hospitality-minded employees are developed, trained and rewarded put in a music! Will say that the bone marrow is shy mastro's dress code san francisco its serving aged all! Hence the 4 stars.More, we couldnt eat everything and had amazing service!!!!... Everything and had our servers box up our leftovers Francisco, look no further say the. It to be desired during the holidays with a 60-foot tree, light shows, and seasonal..! more, this deserves amention in the theater after service!!!!!!!! With dissatisfaction pm10:00 pm, https: //www.mastrosrestaurants.com/Locations/CA/San-Francisco/ answered every question that we had steak, wine, seafood all...